Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.87

1.9 Rating 840 Reviews

18 %

of reviewers recommend Mcdonalds

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Metrics

1.9

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

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Mcdonalds 1 star review on 6th March 2025

Anonymous

Mcdonalds 5 star review on 1st March 2025

Travis Rogan Mayfield

Mcdonalds 1 star review on 15th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Food came, fries cold, sent back. When they gave us another meal, fries hot but crispy chicken burger was inedible , could not bite through it , it was well over cooked, hard. No salt, sauces or napkins, total waste of money Won’t ever be back. We used drive through”

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Posted 2 years ago

“I ordered the cactus plant flea market boxes. They came with no boxes and they had no ice for the drinks. I thought the boxes were have the reason to get it. I am disappointed!”

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Posted 2 years ago

“I ordered the new McCrispy sandwich with a coupon from the app ($3.99 CDN) plus a medium fries. The fries were anemic / undercooked, which I’ve almost come to expect. The sandwich was a disaster. The bread, lettuce and sauce looked like they had just been thrown into the container. The sauce was all on the edge of the bread, covering only about 5% of the chicken with the rest to the side of the sandwich and on the box. I’ve included a pic. All in all, one of the worst put together sandwiches I’ve ever had. I tried to get the sauce back in, but in the end it was a dry disappointment. Never again.”

Mcdonalds 2 star review on 22nd September 2022

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Posted 2 years ago

“I asked for spicy chicken nuggets and the gave me normal nuggets.”

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Posted 2 years ago

“Pretty unhappy that this what my large fry looks like. As you can see I haven’t even taken a sip of my beverage! How are you going to charge $3 and not even give me the amount ordered. Bummer.”

Mcdonalds 2 star review on 6th August 2022

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Posted 2 years ago

“I last night bought a large chip with my triple cheese burger at mc Donald's and I had so few chips, I actually thought they had fallen out of container into the take away bag, but no! there were about 20 chips in there in total, certainly not a large chip. Both the large chips and burger were cold, I only live 3 minutes from the store in St Albans so was very surprised, as my daughter has bought me burger King meals from 5 miles away and they were hot and plentiful”

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Posted 2 years ago

“And again, I went to McDonalds in the middle of the day and was told they were cleaning the frappe machine. Why isn't the machine cleaned each evening before they close? Three out of 4 times that I visit McD's, I am unable to get a frappe. This is horrible for business. This happens at all of the McD's near me also.”

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Posted 3 years ago

“Junction 47 M4 South Wales services. WHY IS IT I AM BEIMG FORCED TO USE THE TOUCH SCREEN ORDERING UNIT INSTEAD OF BEING SERVED BY STAFF. they said it is sanitised every half hr. Big deal still a good way to transmit virus .”

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Posted 3 years ago

“Hi I'm Tina. I came to McDonalds for a bigmac. and I was about to take a bite and then I saw police officers looking at me and I saw bigmac spilled all over me. I don't know what happened, but I know that there is bigmac grease on my yellow dress. I am not happy.”

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Posted 3 years ago

“I attended Mcdonald's restaurant on 5310 North Sheridan Road . There customer is horrible and I have noticed a change there and will be back. I went there about a week ago to get some to eat in addition, I told the cashier. I told the cashier I wanted 3 cheeseburgers with a large fry in addition, They gave me a double cheeeburger with some old french fries and when I told her this was my order she wanted get smart with me in addition, argue. I went there today same thing I asked for a cup of coffee go to the register she had a attitude in addition, I ask for the manager and he look he had one to . Got my money back and will ever eat there again in addition, They have changed . They bad customer service”

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Posted 3 years ago

“Bad experience bec their hot chocolate it's pure sugar. Horrible. Toooooo sweet. But normally it is everywhere. So bad rates to every hot chocolate. Argh😖”

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Posted 3 years ago

“Chicken sandwich was dry. No flavoring or spices on it. Pretty bad,”

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Posted 4 years ago

“I hate the weird tasting other "so called apple pies" they're "Dry as a bone" no filling..just a very "not sweet tart lemony crunch under cooked tart apples pieces. The crust is tough and hard to bite into, it all fell out on my plate with one bite. I want the original apple pie back!! Why fix it if it isn't "BROKEN"!!!!”

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Posted 4 years ago

“The only thing that I have an issue with is that they don't give any napkins with any of the orders. Other than that everything else is okay.”

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Posted 4 years ago

“The McDonald's at the Harris Teeter shopping center at S. College and Shipyard, Wilmington NC. just earned two stars. It's not the first time that I have given this restaurant a poor review. This time they left fries out of my order after first trying to give me someone else's order. I tried the crispy chicken deluxe, which was not very good. My wife liked her fish but really missed having the meal we paid for.”

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Posted 4 years ago

“I went to the drive thru and ordered a fish fillet the fish was halfway off the bun wit no cheese and the thing was drowned in tartar sauce when i tried to fix it they told me that they couldn't do anything about it.”

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Posted 4 years ago

“Tried the veggie deluxe burger, the burger itself was nothing like the picture being very thin about half the thickness of the one portrayed in the picture and was quite dry. There was a very poor selection of options for vegetarians/vegans.”

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Posted 4 years ago

“I ordered 2 big Mac meals one with extra cheese and sauce from sheffield farm rd.They arrived with no cheese on either and no ghurkins.At least our dog had a good meal.Never again.”

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Posted 4 years ago

“I've ordered a McDonalds from apps Uber Eats and Just Eats and 3 out of 4 times I have received my food with items missing! 3/4 is disgraceful! Previously (from Uber Eats) I ordered 2 Big Mac Meals and 1 chicken nugget meal (cokes, big macs/chicken nuggets and fries) When I got my food I was missing 3 of the large fries! Although my receipts have always had the correct order on it, yet items are constantly missing... how is this happening? Then more recently (from Just Eat) I ordered food for me and my sister but when the food came her 99p Cheeseburger was missing! I was livid and that's when I decided never to order their food through an app again! Luckily my sister wanted a small cheeseburger on the side but if this was her whole meal then I would have to bother someone to come deliver 1, 99p cheeseburger. On the other hand I didn't have anyone I could tell this information to other than the apps service team - Uber Eats and Just Eat. This isn't as helpful because it's not them I need to be complaining to. On both occasions I was refunded the full amount of what was missing but that's not the point, I don't want the money back I want my order to be right. I managed to get in contact with a man who simply replied (image attached) - somehow I DO NOT believe it will get better unless some proper action is taken to ensure better customer satisfaction. I have purchased these orders from 2 restaurants Clydesdale Street, Hamilton UK and Hamilton Retail Park, Hamilton UK. -Miss M”

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Posted 4 years ago

“When I was little, I always loved Mcdonalds! The food, the playground, etc. But, now that I am an adult my experiences have changed. Mcdonalds, is every kids dream, but not now for me. Especially cause, those eager kids are eating horse meat and frozen fries. I'll still eat Mcdonalds is I only have like a dollar in my pocket, but otherwise don't eat there.”

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Posted 5 years ago

Mcdonalds is rated 1.9 based on 840 reviews