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Mcdonalds Reviews

1.9 Rating 857 Reviews
18 %
of reviewers recommend Mcdonalds
Company Reviews Questions Metrics
1.9
Based on 857 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Mcdonalds Reviews
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Phone:

86183366

Email:

information@mcdonalds.com

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Anonymous
Unverified Reviewer
“I got snack wraps today, it's was terrible and tasted rotten, now I'm probably going to get the Mcshits, Thanks McDonald's”
Helpful Report
Posted 1 week ago
Mike
Verified Reviewer
“I ordered through the McDonalds app and a burger was missing when it got delivered. It's impossible to get this resolved. I tried the virtual assistant but it kept crashing. I rang the restaurant and they gave me the number of an Uber support line. I rang that line and they said they couldn't help me and I'd have to ring McDonalds. I rang McDonalds back and was told I would have to drive to the restaurant to collect the burger which I'd paid for the delivery of. They then gave me another number of head office. I rang that and they said I'd have to ring a different Uber number. I rang that and they said I have to go through their app. I went on that and they finally agreed to give me a refund. £2.97 refund for a missing £6.89 burger. When I queried that, they pasted some default text about it being McDonalds fault then refused to talk to me. It's ridiculous that I have to now pursue a refund through my credit card provider rather than the restaurant just correcting their mistake.”
Helpful Report
Posted 2 weeks ago
JP
Unverified Reviewer
“Ordered a Big Mack. Two paper thin patties, everything tasted like paper. Never again.”
Helpful Report
Posted 2 weeks ago
Jose M
Unverified Reviewer
“Yesterday I went to McDonald's and my stomach hurt a little. I sat for a while. A female manager came up to me and said, "You can't be here." I asked her why you haven't eaten anything. If you don't go, I'll go to the police station. I told her, "Yes, I'm just sitting here." I replied, "Call the police and I'll bring my lawyer tomorrow." She left me alone. They don't care about people, they have no education. They need to know that the customer is the main and most important thing.rest#41117 8779 fry road cypress tx77433 tel.325-218-4846. I have the receipt.. big Mc meal.”
Helpful Report
Posted 2 weeks ago
Dawn Dawkins
Unverified Reviewer
“6126 Oxon Hill Maryland I experienced racism. I called and asked if they were hiring she told me to come down and I did and when I got there only Hispanics was In there and the cashier asked me what I wanted and I told her I was there for an interview then she went to the back whispering to another employee and then the manager came to me and said well I can't do the Interview right now I'm busy helping but I can see u in an hour or so. I looked around and already knew what time it was. My skin didn't allow me in. Ok so u loss my business of 15 years..thanks”
Helpful Report
Posted 3 weeks ago
Darek
Unverified Reviewer
“Tired of getting cold food and the wrong soft drink!”
Helpful Report
Posted 3 weeks ago
Anonymous
Unverified Reviewer
“Waupaca WI McDonalds, cold fries three times in three visits, eating inside. The fish meal is now so small it would only feed a six year old. Over priced, with no justification. I am not returning, you have lost a customer.”
Helpful Report
Posted 3 weeks ago
Elon Musk
Unverified Reviewer
“Jj was the manager”
Mcdonalds 1 star review on 12th August 2025
Helpful Report
Posted 1 month ago
Azure
Verified Reviewer
“Sat in line for 1 hour to receive food. Pull to side for another 30 minutes just for fries.”
Helpful Report
Posted 1 month ago
Jim
Verified Reviewer
“The spicy sausage egg Mcmuffin is horrible, atrocious and awful.”
Helpful Report
Posted 1 month ago
Robin L
Verified Reviewer
“today I was double billed on one single order that was all wrong and when I contacted them they are refusing to give me one of the refunds stating they cant well you had no problem taking two one for 23 and one for 17 I hope other people read this and be careful double check your accounts and make sure they dont take more than the order should be”
Helpful Report
Posted 1 month ago
Anonymous
Unverified Reviewer
“Overpriced dry and worst sausage egg biscuit. Never going again driving out of my way before I buy another thing at McDonald's”
Helpful Report
Posted 1 month ago
Anonymous
Verified Reviewer
“Just now i took 2 meal i paid full money but when i open the the meal found cockroaches inside and also my deal was not complete fries were missed ….. this is one of the bad experiences with McD”
Helpful Report
Posted 1 month ago
Nathan
Verified Reviewer
“Food was cold and coffee was tasteless like drinking hot water not even that I ask for a cappuccino and got a latte and they heated up so hot I couldn’t end up drinking eat for at least 30 min and burnt my mouth on it. Obviously no one cares or know how to make coffee apart from a instant one from a jug and needs training asap”
Helpful Report
Posted 1 month ago
Anonymous
Verified Reviewer
“Everytime I go lately they screwed up . 1st time they left me at curb side for 40min for a frappe n I would of waited longer if I didn't call from the car. Last night I ordered my son went to pick it up n they couldn't find my order my son had to come home n get me. I went there with the receipt on my phone showing I ordered it n paid for it. It is always something at this location”
Helpful Report
Posted 1 month ago
Johnathan Williams
Unverified Reviewer
“On 2025/07/19 I visited McDonald's Tokia.I was waiting for about an half an hour for my order.The service is very bad”
Helpful Report
Posted 1 month ago
Disgusted Guest
Unverified Reviewer
“If you want cold food, and have your order be wrong and not get all the items that you ordered and deal with incompetent employees then this is the place for you to go.”
Helpful Report
Posted 1 month ago
Milkshake Man
Unverified Reviewer
“no strawberry milkshake”
Helpful Report
Posted 2 months ago
Anonymous
Unverified Reviewer
“The front service person told us off and was cursing because we wanted to pay with cash and we remarked about the order board.”
Helpful Report
Posted 2 months ago
Anonymous
Unverified Reviewer
“ordered a mcchicken no mayo they just threw it in the fryer n called it a day huh”
Helpful Report
Posted 2 months ago
Mcdonalds is rated 1.9 based on 857 reviews
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