Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.98

2.0 Rating 374 Reviews

20 %

of reviewers recommend Mcdonalds

Company Reviews

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Metrics

2.0

Based on 374 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

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Mcdonalds 1 star review on 16th April 2024

Ronald Acuna Jr

Mcdonalds 1 star review on 12th April 2024

Shawnette Bolton

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a frequent patron of various fast food chains, I recently had an exceedingly disappointing visit to McDonald's that compelled me to share my negative experience. From the food quality to the overall service, my encounter left a lot to be desired. First and foremost, the food quality at McDonald's was subpar. The burgers lacked freshness, as if they had been sitting under heat lamps for an extended period. The meat was dry and lacked flavor, while the vegetables appeared wilted and unappetizing. The fries were disappointingly soggy and lacked the crispy texture that is typically associated with McDonald's. Even the iconic Big Mac failed to live up to its reputation, with a lackluster taste that was far from satisfying. Moreover, the service at McDonald's left a lot to be desired. The staff seemed disinterested and unmotivated, resulting in slow and inefficient service. The order accuracy was consistently poor, with missing items and mistakes in customization. The employees seemed untrained and unprepared to handle the high volume of customers, leading to long wait times and a general sense of chaos within the restaurant. The cleanliness of the establishment was also a major concern. The dining area was littered with trash, and the tables were left uncleaned for extended periods. The floors appeared sticky and neglected, giving the impression of a poorly maintained facility. Additionally, the restrooms were in a deplorable state, with an unpleasant odor and lack of basic hygiene supplies. It is disheartening to witness such a lack of cleanliness in a well-known fast food chain like McDonald's. Furthermore, the pricing at McDonald's is increasingly becoming unreasonable. The cost of a meal continues to rise while the quality and portion sizes shrink. It feels like the company is prioritizing profit over providing value to its customers. Considering the decline in food quality and service, the higher prices are simply not justified. In conclusion, my recent experience at McDonald's was incredibly disappointing. The lackluster food quality, poor service, cleanliness concerns, and inflated pricing have left a lasting negative impression. As a result, I cannot recommend McDonald's as a reliable option for a satisfying fast food experience. There are numerous other alternatives available that offer superior quality, better service, and a more enjoyable dining experience.”