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Mcdonalds Reviews

1.9 Rating 899 Reviews
18 %
of reviewers recommend Mcdonalds
1.9
Based on 899 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
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Phone:

86183366

Email:

information@mcdonalds.com

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On 2025/07/19 I visited McDonald's Tokia.I was waiting for about an half an hour for my order.The service is very bad
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Posted 7 months ago
If you want cold food, and have your order be wrong and not get all the items that you ordered and deal with incompetent employees then this is the place for you to go.
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Posted 8 months ago
no strawberry milkshake
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Posted 8 months ago
The front service person told us off and was cursing because we wanted to pay with cash and we remarked about the order board.
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Posted 8 months ago
ordered a mcchicken no mayo they just threw it in the fryer n called it a day huh
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Posted 8 months ago
Whatever I ordered, there were also missing items. There was no response from customer care. They did not return the money. Such a big brand and such behavior does not look good.
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Posted 8 months ago
I ordered a large sprite and what I got was sprite mix with a whole lot of tap water.
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Posted 8 months ago
Took 10 min to get two cups of water with no one inside and only 3 cars in the drive through
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Posted 8 months ago
McDonald’s overcharged me. I had a coupon. BOGO which they claim the honor but then they charge me for two items. After multiple contacts and directions they kept putting me off and did not in any way honor their obligation to correct this overcharge.
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Posted 8 months ago
Ordered 2 fanta drinks and 3 happy meals Only got 1 fanta and was told i have to drive around and pay for the second one very poor customer service
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Posted 8 months ago
Bought a mcrispy for my son waited 20 mins for it just for it to be someone else’s order
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Posted 8 months ago
Bought a mcrispy for my son waited 20 mins for it just for it to be someone else’s order
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Posted 8 months ago
Poor quality of fries, they were stale and uncooked and were not crispy.
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Posted 8 months ago
Wrong delivery Went to the restaurant, manager aggressive Still shouted at me leaving the restaurant whilst I was trying to say I’m not rude to anyone . He kept shouting non stop. He’s a manager . Seemed to want an argument. Replaced food , poor and cold Will not use them again
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Posted 8 months ago
The McDonald's at 17850 NW 57th Avenue, Hialeah, FL 33015, consistently falls short in terms of service quality. It’s incredibly frustrating that their ice cream machine is frequently out of order, likely to avoid the inconvenience of cleaning it. Furthermore, the wait times are unacceptably long, detracting from the overall experience. I sincerely hope they can address these issues and enhance their service soon.
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Posted 8 months ago
The burgers in Britain are disgusting now, not edible. I spit it out when I try to eat eat, I always loved the burgers from mcdonalds. But now the burgers are the most disgusting thing that I have ever tasted. I'm not going back unless they got back to the way the burgers used to be, edible and delicious... Not inedible and truly revolting.
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Posted 9 months ago
MacDonalds on engineer Rd in pontoon in the evening is trash, to many young folks that work that shift is very unprofessional. Will never go back.
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Posted 9 months ago
They didn't give me my sundae because they "couldn't serve me because it had been 15 minutes after I had ordered," which is probably one of the stupidest policies I have ever heard! If I could give them 0 stars I would this is the worst experience I've ever had at and establishment!🤬
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Posted 9 months ago
The worker seen us waiting at the register and still made us wait around 10 minutes before she took our order
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Posted 9 months ago
Very disrespectful manager, it was 1030 as i arrived and they did not accept my service as they turned me away saying they had no one working like 5 people in the background just stood and look at me, the manager was very distasteful as her name was Karlene.
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Posted 9 months ago
Mcdonalds is rated 1.9 based on 899 reviews