Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.87

1.9 Rating 840 Reviews

18 %

of reviewers recommend Mcdonalds

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Metrics

1.9

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

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Mcdonalds 1 star review on 6th March 2025

Anonymous

Mcdonalds 5 star review on 1st March 2025

Travis Rogan Mayfield

Mcdonalds 1 star review on 15th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The McDonald's at 17850 NW 57th Avenue, Hialeah, FL 33015, consistently falls short in terms of service quality. It’s incredibly frustrating that their ice cream machine is frequently out of order, likely to avoid the inconvenience of cleaning it. Furthermore, the wait times are unacceptably long, detracting from the overall experience. I sincerely hope they can address these issues and enhance their service soon.”

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Posted 1 month ago

“The burgers in Britain are disgusting now, not edible. I spit it out when I try to eat eat, I always loved the burgers from mcdonalds. But now the burgers are the most disgusting thing that I have ever tasted. I'm not going back unless they got back to the way the burgers used to be, edible and delicious... Not inedible and truly revolting.”

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Posted 1 month ago

“MacDonalds on engineer Rd in pontoon in the evening is trash, to many young folks that work that shift is very unprofessional. Will never go back.”

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Posted 1 month ago

“They didn't give me my sundae because they "couldn't serve me because it had been 15 minutes after I had ordered," which is probably one of the stupidest policies I have ever heard! If I could give them 0 stars I would this is the worst experience I've ever had at and establishment!🤬”

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Posted 1 month ago

“The worker seen us waiting at the register and still made us wait around 10 minutes before she took our order”

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Posted 2 months ago

“Very disrespectful manager, it was 1030 as i arrived and they did not accept my service as they turned me away saying they had no one working like 5 people in the background just stood and look at me, the manager was very distasteful as her name was Karlene.”

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Posted 2 months ago

“They refuse to take your money after you sit in drive thru and wait 15 minutes. Very rude when telling me they couldn't accept a $50 bill, unless I wanted to make my total higher. What difference does it make. Either you can take it or not. Simple. Called to speak with the GM and she was no better than the drive thru. Very very rude. Guess my money isn't good enough for them. I will never go back there. I will also be contacting corporate office.”

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Posted 2 months ago

“Bad food missing food bad service”

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Posted 2 months ago

“Missing my medium fries and the nuggets were old, cold and stale. I gave to my dogs. Tried to upload a picture but the app wouldn't upload.”

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Posted 2 months ago

“Went to chirk McDonald on the 25th May on our way home from South Wales at 20 :45 we placed our order through the drive thru.my order of twenty chicken nuggets , one big Mac meal deal ,and one crispy chicken meal deal we where asked to go and park in the waiting bay and waited for about one hour asked staff who where delivering food about our order to which they said they will check on it in the end I went in and asked staff about my order as every car behind me had there food order. to which came their reply we are cooking your fries now and went behind the screen and then sent someone else out with my order no apologies what so ever it wasn't that busy and our chicken nuggets and bud Mac and crispy were all cold the only thing that where hot was the fries”

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Posted 2 months ago

“Worst location in the world”

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Posted 2 months ago

“What went wrong was the fact that this franchise is letting homeless people sleep where people seat and eat on the couch. Disgusting and disrespectful. Who knows what any communicable diseases this person might have. STORE# 22279 Montebello,New York. Route 59.”

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Posted 2 months ago

“6904 FM 1960 E This place has the worst customer service ever. The girl at the front counter have a very nasty attitude and are races. All I had was a soft drink and it took them 20 minutes to hand me it. Ugh”

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Posted 3 months ago

“Shocking. Food was cold. Drink was spilled in delivery bag. Will never order again”

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Posted 3 months ago

“someone farted in my buirger”

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Posted 3 months ago

“I had ordered a combo with burger, fries and a drink. The burger had a wee bit of sauce and a very thin patty. The fries weren't even crispy . Our neighbourhood bhaiya makes better burger then this. The food deserves 1/10...pathetic!!!”

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Posted 3 months ago

“I ordered last month (March) from McDonald's the order was terrible so, I complained about it, was told I was going to get a refund and I am still waiting for the refund. Uber eats support just ignores you and when you email them it says they didn't get the message🤔”

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Posted 3 months ago

“Store #7386 is not customer friendly at the 1st window on the drive thru. Apparently you select the least friendly person for the staff that should greet the customer. Never make eye contact or thank the customer. They usually look like they hate their job. It is easy to simply smile and say thank you have a nice day. I mentioned more than once to management but they also are not friendly. However the people at the 2nd window are the complete opposite usually friendly and nice. You must remember you have a chance to determine how the customer will think about your service.”

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Posted 3 months ago

“Everytime I come in I am waiting for atleast 30 minutes while the customer service is rude .”

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Posted 3 months ago

“Store 7109 e colonial dr Would not honor McDonald free fries app Rude manager”

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Posted 3 months ago

Mcdonalds is rated 1.9 based on 840 reviews