Mcdonalds Reviews

2.0 Rating 378 Reviews
20 %
of reviewers recommend Mcdonalds
2.0
Based on 378 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Mcdonalds Reviews
Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

Write Your review

Tell us how Mcdonalds made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Mcdonalds 1 star review on 16th April 2024
Ronald Acuna Jr
Mcdonalds 1 star review on 12th April 2024
Shawnette Bolton
Mcdonalds 1 star review on 12th April 2024
Shawnette Bolton
Mcdonalds 1 star review on 12th April 2024
Shawnette Bolton
Mcdonalds 1 star review on 12th April 2024
Shawnette Bolton
Mcdonalds 1 star review on 12th April 2024
Shawnette Bolton
Mcdonalds 1 star review on 12th April 2024
Shawnette Bolton
20
Anonymous
Anonymous  // 01/01/2019
I placed my order using the app. I ordered a chicken sandwich plain and an order of fries. I waited 42 minutes only to get the wrong order.Workers had no care about customer service. Worst customer service ever. Never again at this location. I recommend you do the same unless you 40 minutes of your time to waste for the wrong order.
Helpful Report
Posted 8 months ago
No one came to take my order and after I waited for over 5 minutes pulled up to the take out window and was told by Evan, the supervisor, that he could not take my order and they are understaffed. He said I would have to go around and get in line behind a dozen cars and wait to order. I’m am told the owner is Mark McBee and I think he should be more aware of the disaster this establishment is.
Helpful Report
Posted 9 months ago
We ordered food last night to fungerola beach aparthotel food was freezing cold and most of the order was missing 1 drink I burger 1 ice cream and one ham and cheese chips we were very unhappy as we just arrived to hotel after flight from Ireland and were hungry this would not happen inIreland very disappointing
Helpful Report
Posted 10 months ago
They keep taking my points away. I quit coming by for awhile because of this before.😞
Helpful Report
Posted 10 months ago
They seen to pay more attention to the drive threw then the people standing in line setting. There was as usual no air conditioning. The chicken nuggets are dried and stiff, some days there tender. everybody was complaining about the heat. This happened a few times now. We opted to stop going to McDonald's and go to Wendy's restaurant from now on. Better food and prices and they have air conditioning all the time.
Helpful Report
Posted 10 months ago
20 min.wait ( no line). 10 more min.to get my money back.
Helpful Report
Posted 10 months ago
The food was terrible.. the bun soggy.. No where near what culvers offers.. I regret using my 1 time a year break from gluten free. never again..
Helpful Report
Posted 11 months ago
They used to be good but as the years gone by I wounder what kind of MEAT THEY USE ,IVE GOTTEN VERY VERY SICK a number of times ,THINKING IT WAS JUST THAT ONE PLACE BUT ITS ALL MCDONALD'S BENT OVER TROWING UP WITH BOUGHTS OF DIVERTICULITIS , SOMEONE REALLY NEEDS TO HELP BECAUSE IT GOTTEN DANGEROUS 😳 ☠️
Helpful Report
Posted 11 months ago
Macdonalds's onJones Road needs to be closed, I just wanted a coffe and was served something like dark water and it was cold. I was made to wait for a different drink and nothing happened in the 10 min wait, want to help future custormers? Do something about theservice or just shut it down, and then future customers will go toa different place and rid us of this inefficient people working there. Oh, I gave up on waiting and decided it wasn't worth talking to the manager about this incident, since he is not managing his crew, i dont't think that he woulddoany thing about it..... please, shut it down.....
Helpful Report
Posted 1 year ago
I ordered 2 meals Mcplant and one deal of Mcplant and fries (4.20). Lady who took my order was polite and good. She asked me to wait in yellow box for order. When I received the order one Mcplant was missing. I requested delivery staff that 1 Mcplant is missing. Instead the Manager John H came out very aggressively (either drunk or drugged)and started arguing with me waving the receipt that I paid for 2 means only why I am making an issue. I requested that I ordered different as mentioned money I paid is more than 2 meals alone.i requested that may we kindly ask the order taking lady . John H said that he is not interested and he doesn't know how much is one meal so he cannot tell me anything other than I should take my receipt and go. I went inside and spoke to the lady who was at counter for order and she affirmed that I order as I mentions ...John H came and said that I should not stay here as I am harassing the staff and I should leave the restaurant. He wanted me to complain if I want! There was a newly promoted manager in there who approached me kindly and wanted to listen to me but John didn't want any staff to talk to me. This is Racism. Rudeness.Intoxicated behavior with intimidation threats to a customer. I went on drive way again and ordered Mcplant and paid.i also asked the lady that when I ordered previously they gave me a fries but not Mcplant so jnstead of myself claiming for Mcplant and making an issue..since I was given fries so its only fair that I should be charged for that and she without saying or asking anything charged 2.60e. I received my order next window but it was very apparent that all staff was in shock or at their toes at that time That's an experience which will have me disconnect from McDonalds forever so goodbye McDonalds and kindly have sane and non drugged people as your staff. #Sligo McDonald #John H Manager Sligo McDonald...!
Helpful Report
Posted 1 year ago
Chicken sandwich thinner than the nuggets
Helpful Report
Posted 1 year ago
I’ve traveled over a million miles in my car over my life eating at many, many Macs across the nation. The far worst is where I now reside in Wellington Florida on Greenview shores and Wellington Trace. They hire teens that have no interest in service or manners! Seriously the last 15 times my Grandkids have insisted on going there they’ve messed up the orders! I would go there if they weren’t brainwashed with the Macs ads! Plus the food comes out half in the bun and half on the side of the carton. This is of course my opinion but this franchise needs help!
Helpful Report
Posted 1 year ago
The egg and bacon ok the bap was burnt round edge all way round cob unable to bite into
Helpful Report
Posted 1 year ago
Awful- Do Not Stop Here! Black mountain North Carolina McDonalds. If you are the owner you n Ed to check into the running of this McDonalds. It needs major help. 1:30pm today, December 11,2022-and stopped for a quick bite to eat.two people were lined up to order at the counter, then me, then 2 others behind me. We waited probably 5 minutes and no one came to the order counter. A middle age employee -man - wearing a not so pristine blue McDonalds tee shirt and serving gloves came from the back and got himself a soda and walked back to the kitchen as he was touching himself. That was a major red flag right there. A woman employee then walked from the eating area into the lobby area and I loudly said, will anyone take are our orders?. The woman said something in Spanish to another worker (the manager?) . Now mind you, the all saw us lined up and waiting. No one said a thing to us while we waited. The manager said we dont take counter orders you need to order at the kiosk. Needless to say, the entire line left. Taco Bell was great and in the same parking lot.
Helpful Report
Posted 1 year ago
there was a roach in my frozen coke.
Helpful Report
Posted 1 year ago
like McDonald's food once in a while, but any more I hesitate going to this restaurant at2520 47th St. in Greeley, CO. because the service is so inconsistent, especially today 11/7/2022 at 4:20 PM. Several times before, I could not get waited on, or my order was incorrect, or I never got my order, but I figured today I would give them another chance. Poor decision. I went in the restaurant and I noticed immediately both computer ordering stations were down, so I couldn't use them to order like I usually do. So I went up to counter to order, and I noticed there seemed to be only two people behind the counter, and they were running around like a chicken with their heads cut off trying to fill orders from the drive-thru. Both of them looked lost, and they didn't know what to do. After waiting 15 minutes at the counter, I decided just to leave and go to Five Guys because I know I would get waited on there. When I walked through the door at Five Guys, I was IMMEDIATELY greeted by someone and my order was taken. I don't think a good manager would ever let the restaurant be that understaffed. I feel the manager and the regional manager should be fired. I am surprised the franchise owner of this McDonald's allows their restaurant to be operating this poorly. The poor management of this restaurant reflects poorly on the entire McDonald's Corporation. Also, many times that I go into this McDonald's it is filthy and messy, and frankly I don't even want to eat there. I guess I will have to start going to a different McDonald's even though I have to drive further.
Helpful Report
Posted 1 year ago
prices are getting way to high for the quality of food, got a quarter pounder deluxe, the burger was paper thin and burnt to a crisp, ended up in the trash, I will never go thru Mcdonalds again, nothing but kids working there
Helpful Report
Posted 1 year ago
I visited the White Knoll McDonalds in Red Bank this morning I ordered a sausage gravy biscuit $3.49, Lg Tea, Sausage Biscuit with Egg, I get home and set everything on the table for us to enjoy the meal we paid $10.23 for, when the sausage gravy biscuit was opened up there was NO BISCUIT! I called the store and got an answering machine, I called back and supposedly got a manager who sounded real sincere *NOT*, this is so frustrating because it is always something left out of my order at this location, or something isn't fixed as we ordered. Today is the last day this location will get a dime of my money. Sorry it was an honest mistake doesn't sit well with me, there should be no mistakes, I shouldn't have to waste my gas to drive back to a restaurant to get what I paid for in the first place. Oh I forgot to mention as I was waiting to move up, the girl working the drive through was yelling at customers as they were trying to place orders, she had a really horrible attitude.
Helpful Report
Posted 1 year ago
I got an Oreo McFlurry and not only was it melted but there was a hair in it. I am completely disgusted and in shock. The McDonald's off Greenboro and hunt club has let me down I will not be going there again.
Helpful Report
Posted 1 year ago
I went to the Mc Donald's on University BLVD #1958. I am Never going to another Mc Donald's again. I used to love the HOT FRENCH fries. these were the Very Worst fries I've had from Mc Donald's. They Should close them all down. Sad!
Helpful Report
Posted 1 year ago
Mcdonalds is rated 2.0 based on 378 reviews