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Mcdonalds Reviews

1.9 Rating 915 Reviews
18 %
of reviewers recommend Mcdonalds
Company Reviews Questions Metrics
1.9
Based on 915 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Mcdonalds Reviews
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Phone:

86183366

Email:

information@mcdonalds.com

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Sawyer
Unverified Reviewer
“Took 10 min to get two cups of water with no one inside and only 3 cars in the drive through”
Helpful Report
Posted 11 months ago
Jerry
Verified Reviewer
“McDonald’s overcharged me. I had a coupon. BOGO which they claim the honor but then they charge me for two items. After multiple contacts and directions they kept putting me off and did not in any way honor their obligation to correct this overcharge.”
Helpful Report
Posted 11 months ago
Anonymous
Unverified Reviewer
“Ordered 2 fanta drinks and 3 happy meals Only got 1 fanta and was told i have to drive around and pay for the second one very poor customer service”
Helpful Report
Posted 11 months ago
Anonymous
Unverified Reviewer
“Bought a mcrispy for my son waited 20 mins for it just for it to be someone else’s order”
Helpful Report
Posted 11 months ago
Anonymous
Unverified Reviewer
“Bought a mcrispy for my son waited 20 mins for it just for it to be someone else’s order”
Helpful Report
Posted 11 months ago
Harkishan
Unverified Reviewer
“Poor quality of fries, they were stale and uncooked and were not crispy.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Reviewer
“Wrong delivery Went to the restaurant, manager aggressive Still shouted at me leaving the restaurant whilst I was trying to say I’m not rude to anyone . He kept shouting non stop. He’s a manager . Seemed to want an argument. Replaced food , poor and cold Will not use them again”
Helpful Report
Posted 11 months ago
Nancy Sarabia
Unverified Reviewer
“The McDonald's at 17850 NW 57th Avenue, Hialeah, FL 33015, consistently falls short in terms of service quality. It’s incredibly frustrating that their ice cream machine is frequently out of order, likely to avoid the inconvenience of cleaning it. Furthermore, the wait times are unacceptably long, detracting from the overall experience. I sincerely hope they can address these issues and enhance their service soon.”
Helpful Report
Posted 11 months ago
Ex-Customer.
Unverified Reviewer
“The burgers in Britain are disgusting now, not edible. I spit it out when I try to eat eat, I always loved the burgers from mcdonalds. But now the burgers are the most disgusting thing that I have ever tasted. I'm not going back unless they got back to the way the burgers used to be, edible and delicious... Not inedible and truly revolting.”
Helpful Report
Posted 11 months ago
Anonymous
Unverified Reviewer
“MacDonalds on engineer Rd in pontoon in the evening is trash, to many young folks that work that shift is very unprofessional. Will never go back.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“They didn't give me my sundae because they "couldn't serve me because it had been 15 minutes after I had ordered," which is probably one of the stupidest policies I have ever heard! If I could give them 0 stars I would this is the worst experience I've ever had at and establishment!🤬”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“The worker seen us waiting at the register and still made us wait around 10 minutes before she took our order”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Very disrespectful manager, it was 1030 as i arrived and they did not accept my service as they turned me away saying they had no one working like 5 people in the background just stood and look at me, the manager was very distasteful as her name was Karlene.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“They refuse to take your money after you sit in drive thru and wait 15 minutes. Very rude when telling me they couldn't accept a $50 bill, unless I wanted to make my total higher. What difference does it make. Either you can take it or not. Simple. Called to speak with the GM and she was no better than the drive thru. Very very rude. Guess my money isn't good enough for them. I will never go back there. I will also be contacting corporate office.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Bad food missing food bad service”
Helpful Report
Posted 1 year ago
Dejuana
Unverified Reviewer
“Missing my medium fries and the nuggets were old, cold and stale. I gave to my dogs. Tried to upload a picture but the app wouldn't upload.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Went to chirk McDonald on the 25th May on our way home from South Wales at 20 :45 we placed our order through the drive thru.my order of twenty chicken nuggets , one big Mac meal deal ,and one crispy chicken meal deal we where asked to go and park in the waiting bay and waited for about one hour asked staff who where delivering food about our order to which they said they will check on it in the end I went in and asked staff about my order as every car behind me had there food order. to which came their reply we are cooking your fries now and went behind the screen and then sent someone else out with my order no apologies what so ever it wasn't that busy and our chicken nuggets and bud Mac and crispy were all cold the only thing that where hot was the fries”
Helpful Report
Posted 1 year ago
Missing Items
Unverified Reviewer
“Worst location in the world”
Helpful Report
Posted 1 year ago
Tony
Unverified Reviewer
“What went wrong was the fact that this franchise is letting homeless people sleep where people seat and eat on the couch. Disgusting and disrespectful. Who knows what any communicable diseases this person might have. STORE# 22279 Montebello,New York. Route 59.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“6904 FM 1960 E This place has the worst customer service ever. The girl at the front counter have a very nasty attitude and are races. All I had was a soft drink and it took them 20 minutes to hand me it. Ugh”
Helpful Report
Posted 1 year ago
Mcdonalds is rated 1.9 based on 915 reviews
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