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Mcdonalds Reviews

1.9 Rating 871 Reviews
18 %
of reviewers recommend Mcdonalds
Company Reviews Questions Metrics
1.9
Based on 871 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Mcdonalds Reviews
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Phone:

86183366

Email:

information@mcdonalds.com

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Anonymous
Unverified Reviewer
“Disappointed by Inconsistent 24-Hour Service After finishing a late shift at 1:30 a.m., I was looking forward to a quick meal from the McDonald's on Monterey Ave, which advertises 24-hour service. However, upon arrival, I found the location closed. This isn't the first time—two weeks ago, I encountered the same issue and left a review expressing my concerns. If a restaurant promotes 24-hour availability, customers should be able to rely on that promise. It's frustrating to plan a visit based on advertised hours only to find the doors closed. I hope McDonald's addresses this inconsistency to better serve its late-night patrons.”
Helpful Report
Posted 6 months ago
Anonymous
Unverified Reviewer
“Left without getting my order. I dont think its worth my time to wait for a fast food order more than five minutes. Its just a single order of fillet of fish meal. Workers are very noncalant to queries. Not visiting one anytime soon I think.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Reviewer
“You forgot my fries but it was really busy so I was not gonna go back In and I made this in person not online if anyone was wondering”
Helpful Report
Posted 6 months ago
Bushra Muskan
Unverified Reviewer
“It is Israeli”
Helpful Report
Posted 6 months ago
Oscar
Unverified Reviewer
“We Ordered a grimace egg they said they could bring one out then brought a random happy meal. Staff lied to us twice then struggled to give us our money back and the grimace egg only comes with an adults meal.”
Helpful Report
Posted 6 months ago
Anonymous
Unverified Reviewer
“The grill marks on the crib are painted on. Everything is fake Everything is bad”
Helpful Report
Posted 6 months ago
Anonymous
Unverified Reviewer
“My cookies were burnt”
Helpful Report
Posted 6 months ago
Jimmy On Crack
Unverified Reviewer
“I found a a abanded baby in the bathroom and then the owner said just throw it outside.”
Helpful Report
Posted 7 months ago
Anonymous
Verified Reviewer
“This McDonald's at 4000 Powder Mill Rd in Beltsville MD needs to improve their customer service especially the MGR that was on duty, rude no smiles no thank you nothing but sour faces, I have worked in fast food all of my life and I have always have had the pleasure of being very helpful to customer's even though they appear to be having a bad day, I've always tried to make the customers day better for them, please improve your customer service, make someone's day, do better....”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Every time I go to McDonald's on upper court st Binghamton it doesn't matter how many cars are in drive thru they always pull u up so it doesn't count against there drive thru time this is ridiculous I'll b sitting waiting for 20 minutes at a time this needs to b addressed they make there drive thru time look great but the customer suffers smh”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“I stopped going there since it's american own”
Helpful Report
Posted 7 months ago
I Have Two McDonald’s In My Neighborhood.. I Am A 72 Year Old Woman.
Unverified Reviewer
“All I really want from McDonald’s is for someone to eay thank you to me. Is that too much to ask? I could spend my hard earned money at Chic Fil A and be appreciated. It is so easy to say thank you.”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Just buy can dog food probably just as good and don't have to deal with poor customer service won't be back”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Ordered Mcdonald from aberdare, delivered freezing cold, chips were not cooked white and hard, absolutely disgusting. Will never order again”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“They never get the order right. They always have the nastiest people working. Can’t get one order right ever.”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“French Fries are soggy not even crispy, if you ask to have them that way they will fix them , about a 7 min wait ! Use to be the best fries around ?”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“"I recently visited McDonald's and had a pretty disappointing experience. I ordered 20 chicken nuggets but only received 16. On top of that, I ordered a wrap with everything except mayo, and they completely messed it up! I only got chicken and lettuce—no bacon at all. It’s frustrating when you’re looking forward to a meal and it doesn’t come as expected. Definitely not happy with my order this time!!”
Helpful Report
Posted 7 months ago
Michelle R
Verified Reviewer
“I had ordered a sausage & egg biscuit sandwich cuz i had been craving one. I got to work, & when i opened it up, it was a bacon & cheese on english muffin. Besides the fact that they f'd up my order, there was only 1 piece of bacon. Not 1 whole slice, 1/2 of 1 slice of bacon, thats it. So, it was mainly a egg & cheese sandwich; which is the last thing on earth id ever order. It just wouldve been nice if they wouldve given me what i wanted & ordered, cuz it started my day off kinda crappy.”
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Posted 7 months ago
Anonymous
Unverified Reviewer
“Everytime I go to Pea Ridge McDonald’s if manager Cheyenne is managing I always have to pull forward and wait for my food. There’s no apology for the wait it’s just we are waiting for whatever I order I need you to pull forward or to spot whatever. I understand the wait sometimes but not everytime she is managing.”
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Posted 7 months ago
Anonymous
Unverified Reviewer
“SO LONG MCDONALDS!! Today a fish sandwich, fries and drink was $11.44, I walked out. Your food isn't that good. Poor value, I'm done with them.”
Helpful Report
Posted 7 months ago
Mcdonalds is rated 1.9 based on 871 reviews
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