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Mcdonalds Reviews

1.9 Rating 920 Reviews
18 %
of reviewers recommend Mcdonalds
Company Reviews Questions Metrics
1.9
Based on 920 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Mcdonalds Reviews
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Phone:

86183366

Email:

information@mcdonalds.com

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Anonymous
Verified Reviewer
“This McDonald's at 4000 Powder Mill Rd in Beltsville MD needs to improve their customer service especially the MGR that was on duty, rude no smiles no thank you nothing but sour faces, I have worked in fast food all of my life and I have always have had the pleasure of being very helpful to customer's even though they appear to be having a bad day, I've always tried to make the customers day better for them, please improve your customer service, make someone's day, do better....”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Every time I go to McDonald's on upper court st Binghamton it doesn't matter how many cars are in drive thru they always pull u up so it doesn't count against there drive thru time this is ridiculous I'll b sitting waiting for 20 minutes at a time this needs to b addressed they make there drive thru time look great but the customer suffers smh”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“I stopped going there since it's american own”
Helpful Report
Posted 1 year ago
I Have Two McDonald’s In My Neighborhood.. I Am A 72 Year Old Woman.
Unverified Reviewer
“All I really want from McDonald’s is for someone to eay thank you to me. Is that too much to ask? I could spend my hard earned money at Chic Fil A and be appreciated. It is so easy to say thank you.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Just buy can dog food probably just as good and don't have to deal with poor customer service won't be back”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Ordered Mcdonald from aberdare, delivered freezing cold, chips were not cooked white and hard, absolutely disgusting. Will never order again”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“They never get the order right. They always have the nastiest people working. Can’t get one order right ever.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“French Fries are soggy not even crispy, if you ask to have them that way they will fix them , about a 7 min wait ! Use to be the best fries around ?”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“"I recently visited McDonald's and had a pretty disappointing experience. I ordered 20 chicken nuggets but only received 16. On top of that, I ordered a wrap with everything except mayo, and they completely messed it up! I only got chicken and lettuce—no bacon at all. It’s frustrating when you’re looking forward to a meal and it doesn’t come as expected. Definitely not happy with my order this time!!”
Helpful Report
Posted 1 year ago
Michelle R
Verified Reviewer
“I had ordered a sausage & egg biscuit sandwich cuz i had been craving one. I got to work, & when i opened it up, it was a bacon & cheese on english muffin. Besides the fact that they f'd up my order, there was only 1 piece of bacon. Not 1 whole slice, 1/2 of 1 slice of bacon, thats it. So, it was mainly a egg & cheese sandwich; which is the last thing on earth id ever order. It just wouldve been nice if they wouldve given me what i wanted & ordered, cuz it started my day off kinda crappy.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Everytime I go to Pea Ridge McDonald’s if manager Cheyenne is managing I always have to pull forward and wait for my food. There’s no apology for the wait it’s just we are waiting for whatever I order I need you to pull forward or to spot whatever. I understand the wait sometimes but not everytime she is managing.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“SO LONG MCDONALDS!! Today a fish sandwich, fries and drink was $11.44, I walked out. Your food isn't that good. Poor value, I'm done with them.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“recently tried the new Mac Veg Burger introduced in Brampton, Ontario, and unfortunately, it was a huge disappointment. The burger lacked any real flavor, leaving me wondering if I was eating cardboard. The texture was off, and the overall experience was underwhelming. It's definitely not worth the hype or the price. I was expecting a tasty, satisfying veggie burger, but instead, I got something tasteless and forgettable. Definitely not something I'd recommend.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“They took forever for just a burger and fries and they got my drink wrong like how tf you get Powerade confused with sprite”
Helpful Report
Posted 1 year ago
Jeff
Unverified Reviewer
“Please fix the app. If I order and change location and have to cancel because it didn't change location I should not be told I have to wait 15 min to order at the discount rate at the new location”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“15 min wait to get served an espresso and tea...and served us the wrong tea and cold coffee.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Went to McDonald’s in amory ms we ordered 2 double cheeseburgers only ketchup and pickles get home they put onions on it the employees need to be working and paying attention instead of hanging their heads out of the drive-through window vaping and then when you called the manager, she act like she don’t care they need to do better”
Helpful Report
Posted 1 year ago
Jamie
Unverified Reviewer
“I am deeply disappointed with the service I received at your Livingston branch on March 14th around 8 pm. After a long journey with my children, I ordered six meals, paid in full, and was told the wait time would be 10 minutes. I raised concerns with the staff, and a manager assured me it would be no longer than five minutes, but the wait continued beyond that. When I collected the order, it was incomplete—missing a burger, fries, and drinks. I called the store, but was only told I would receive a refund when I was in the area. No apology was offered. The drinks were also flat and unpalatable. When I called again, the supervisor was dismissive and refused to give her name or take responsibility. I request: A full refund, as promised, without requiring me to come to the store. A formal apology from the managers for their rude and unprofessional behavior. Until these issues are resolved, I will not return to McDonald’s, and I will leave this review up. It’s disheartening that a global brand could fail to provide basic customer service, especially in my own country. I hope this matter is addressed promptly.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Took money in app, never provided product .”
Helpful Report
Posted 1 year ago
Mark Fite
Verified Reviewer
“This will be my last visit to any McDonalds , a single sausage egg McMuffin cost almost 5$ , no way I’m paying that price for cheap food .insane”
Helpful Report
Posted 1 year ago
Mcdonalds is rated 1.9 based on 920 reviews
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