Mcdonalds Reviews

1.9 Rating 395 Reviews
19 %
of reviewers recommend Mcdonalds
1.9
Based on 395 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Mcdonalds Reviews
Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

Write Your review

Tell us how Mcdonalds made you happy
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Mcdonalds 5 star review on 17th May 2024
Mac Simmons
Mcdonalds 1 star review on 16th April 2024
Ronald Acuna Jr
Mcdonalds 1 star review on 12th April 2024
Shawnette Bolton
Mcdonalds 1 star review on 12th April 2024
Shawnette Bolton
Mcdonalds 1 star review on 12th April 2024
Shawnette Bolton
Mcdonalds 1 star review on 12th April 2024
Shawnette Bolton
Mcdonalds 1 star review on 12th April 2024
Shawnette Bolton
21
Anonymous
Anonymous  // 01/01/2019
We’ve just detoured to visit Stratford Road branch & purchased £30 worth of food that was all hard , dry & cold at just after 18:00 . The only thing that was acceptable was the two lattes . Our teenage kids frequently visit MacDonalds & this experience was the worst we’ve ever had I’m sorry to say .
Helpful Report
Posted 1 year ago
Evening of 8/16/22.Really slow service, got order wrong, the food was cold, snippy employees. I'll never go back to the McDonald's on Homer Adams Parkway, in Alton. Too many other better places to go and better McDonald's.
Helpful Report
Posted 1 year ago
McDonald's on Bradley in Sun City, California is a mess. After more than 2 years of closures, we took our grandkids to dine inside. It is obvious that they do not want customers inside. I understand that they have a hiring problem but don't open if you can't accommodate people. Anyways, it was like a refrigerator; to the point that everyone was cold. (even the cashier said she had to wear a jacket) So we decided to take the kids out on the nice patio to get some heat. The doors are locked. I asked for the manager and he said the franchise has not given him the keys to the patio nor the ability to adjust the air.
Helpful Report
Posted 1 year ago
This is the second time McDonald's messed up my drink order. The first time was the McDonald's on Elmira Rd in Ithaca. I ordered a coke with my meal, they sent RootBeer instead. Tonight, I ordered from a different loction to see if it would make a difference. It didn't. Tonight, I again ordered a Coke. This time, they sent diet Coke instead of regular. I don't have this issue with other resturants. I'm very disappointed. I'm a "Two strikes you're out" person. Well, guess what, Mickey D'S you're out! C. Pell
Helpful Report
Posted 1 year ago
I would never ever go to McDonald’s again. Sat in drive thru 10 minutes no one there. Two other people placed their order first and went in front. Placed order go to window two orders were wrong because people left because no one would answer. Go to first window wrong order second window wrong order. Workers cussing ,shouting at drive thru at each other. Manager of restaurant will do nothing about nor refund my money. Btw can’t file complaint on McDonald’s website it’s shut down. Refuses to refund money
Helpful Report
Posted 1 year ago
Bought a hamburger from MacDonald's the other day, at a restaurant. Absolutely disgusting! The burger was about 1/8" thick, the bun was about 1/4" thick. The fries were skinny and hard, with dark ends. What has happened to MacDonald's? Ten (1) to 15 (fifteen) years ago it was really, but unfortunately this restaurant has been flushed down the toilet by their management. They have to get better! The servers were like zombies, no music, not a friendly environment. Too bad MacDonald's.
Helpful Report
Posted 1 year ago
Every damn time I order from this location the order is WRONG!!! if your gonna make fifteen dollars an hour at least make your orders correct. So frustrating! 5875 S State in Murray!
Helpful Report
Posted 2 years ago
meh
Helpful Report
Posted 2 years ago
I’m a disabled 70 year and had an order and when I got home a few minutes later the burgers were cold and granddaughters order was missing and my husband told them and they said they wouldn’t do anything about it because we went out the door and didn’t check it so they have lost 6 people
Helpful Report
Posted 2 years ago
DO NOT USE THEIR MOBILE APP..... apparently if you place a mobile order your phone must be present when you pick up your order at the restaurant. This is supposedly to protect you from fraud. I didn't know this and I sent my husband to pick up my mobile order without my phone and they wouldn't give it to him so I cancelled my order. The next morning I got an email saying that my order was picked up downtown, when I'm up North, by somebody at 3 in the morning and this is after I cancelled my order. I have been charged for the order that never got. I called for a refund and apparently I have to go through my bank to get a refund - they won't refund me! What happened to having my phone present to protect me from fraud? Not sure how someone was able to pick it up downtown at 3 in the morning without my phone when my husband with the order number and my name was not able to pick it up. Total stupidity.
Helpful Report
Posted 2 years ago
McDonald’s in Ormskirk, I have been twice now and both times service was poor tables not cleaned, waited 15 minutes for my order which was wrong, no sugar, staff attitude poor, no receipt print out on any screen. seems that the delivery drivers get priority over internal customers won’t be going again
Helpful Report
Posted 2 years ago
I didn't get my toy
Helpful Report
Posted 2 years ago
Your mom Your dad Your sister Your dog
Helpful Report
Posted 2 years ago
Your mom Your dad Your sister Your dog
Helpful Report
Posted 2 years ago
Had to wait 26 minutes for meal for 4 when eating in. Chips were delivered cold. When replaced they came in small cartons so had to be replaced in the correct size ones. I feel that this is not 100% a staff complaint. Those guys were working non stop and without any real break plus trying to keep up with takeaway deliveries and drive through deliveries. Too small a kitchen area and just not enough staff to keep up in peak times. Macdonalds needs to take a look at this issue and correct it. When staff are under pressure this also leads to mistakes and more complaints so better working conditions would help.
Helpful Report
Posted 2 years ago
Fish filet old bun used ,fish dry and did not fit bun. Service was poor.
Helpful Report
Posted 2 years ago
Ordered in the drive through ,got asked to wait on the side with 6 other cars ! Whats the point of the drive thru ,I might as well ordered curbside pick up ! How do they have 6 people waiting 9n the side of the drive thru !
Helpful Report
Posted 2 years ago
Went to order a $1 egg McMuffin after watching their t.v. add 15 min. earlier and was told it stopped.. Not too long ago I wanted a Mc-Rib after seeing the sign at the drive thru and was told no more.. This Old Saybrook Ct is the WORSE I've ever been to...
Helpful Report
Posted 2 years ago
I support Ukraine. McDonalds has show its true color. and its not the red but the yellow. Cowards. So no more McDonalds for me. Period. Your lack of compassion and doing the right thing has shown me and many others that you cannot be trusted nor do you deserve American Business. Maybe you should just move to Russia and stay there.
Helpful Report
Posted 2 years ago
BOYCOT BOYCOT
Helpful Report
Posted 2 years ago
Mcdonalds is rated 1.9 based on 395 reviews