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Mcdonalds Reviews

1.9 Rating 915 Reviews
18 %
of reviewers recommend Mcdonalds
Company Reviews Questions Metrics
1.9
Based on 915 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Mcdonalds Reviews
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Phone:

86183366

Email:

information@mcdonalds.com

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Anonymous
Verified Reviewer
“$27 for one large and one small 6 nugget meal. I will not buy food from here again as it is way too expensive now for the little you get!”
Mcdonalds 1 star review on 6th March 2025
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Posted 1 year ago
Anonymous
Verified Reviewer
“I just bought a sausage McGriddle and a hash brown, and I have to say, the McGriddle had no taste of the usual sweetness and the hash brown had a strange after taste to it. What happened to McDonald’s? I don’t understand why you’re sacrificing good taste. 😞😞😞 I guess I’ll start making my own breakfast.😞”
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Posted 1 year ago
Anonymous
Unverified Reviewer
“Overnight crew is slow”
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Posted 1 year ago
Anonymous
Unverified Reviewer
“Worst experience i’ve ever had. Terrible. Will never be back. Absolutely awful.”
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Posted 1 year ago
Abraham
Unverified Reviewer
“I ordered a simple cheeseburger with no cheese and when I looked at the burger it had cheese. I was really disappointed and upset so I turned back to ask why they put cheese on my cheeseburger and I asked if I could get a new one but they said and even I talked to the manger but they said they really could do nothing abt it but at least I got my refund”
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Posted 1 year ago
Anonymous
Unverified Reviewer
“Fui al MC Donald’s de Av. Fagot en Ponce, ¿Servicio?, pésimo, cajera con actitudes y falta de ética, dieron la orden mal, pedí coca cola y me dieron otra bebida, el jugo aguado, 0/10”
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Posted 1 year ago
Anonymous
Unverified Reviewer
“Worst & slowest mcdonalds ive ever been too. You could make food at home & it would be faster & the food would be hot!”
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Posted 1 year ago
Anonymous
Unverified Reviewer
“At new port Mc Donald’s in ky I had hair in all my food and it was dirty all over”
Helpful Report
Posted 1 year ago
Tim
Verified Reviewer
“Ordered food at McDonald’s Newton Aycliffe this lunchtime and couldn’t find any salt sachets. When I asked for some they said they had run out and hadn’t got any!!!! Can’t believe that a McDonalds restaurant can not provide salt for your meal! This brand is going down the pan!!!”
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Posted 1 year ago
Jeaneli
Unverified Reviewer
“I ordered McDonald's last night. First of all i needed to wait like 20 min for my food at the drive through. And the we ordered 3 Chilli cheese tenders and didnt recieve jalapenos. We also ordered ×2 10 piece nuggets and only recieved one. I already phoned McDonald's Pretoria Northand im still waiting for feed back. Im getting impattient.”
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Posted 1 year ago
Helen Xu
Verified Reviewer
“I visited the McDonald's next to Boon Keng MRT (S330022) around 10:50 AM today to buy an ice cream for my child. Due to the crowd, I politely asked a tall Malay male staff member in charge if I could be prioritized since I was only ordering one ice cream. His response was a firm "no," delivered in a harsh and unfriendly tone. I complied and waited as instructed. While I understand the need to follow the queue during busy times, I am extremely disappointed by the lack of flexibility. I waited 30 minutes for a single ice cream. Even worse, my order number was already first in line, but the Malay staff member at the counter still ignored it until I reminded her. Her attitude was appalling—she glared at me with hostility when I raised the issue. Additionally, I observed the Malay male supervisor treating other customers differently, which further upset me. His service attitude was unacceptable for a management role—no smile, loud and rigid tone, and zero empathy. In contrast, staff at other McDonald's outlets often check on families with waiting children, especially for simple orders like ice cream. He can ask me why did I ask to get the ice cream first? Then I will let him know my child had just participated in a government-organized performance at the MRT station and was already exhausted and feeling hot. We just wanted to buy an ice cream and leave quickly. But the manager didn’t even bother to ask or understand the situation—he just immediately refused. I believe that, no matter what, he should have at least asked for the reason. That is the most basic level of good service. This was a terrible experience, and I will share this feedback on public platforms to highlight the poor service standards. Urgent staff training is needed to address such unprofessional behavior. Thank you for your attention. Additionally, I would like to know how such complaints are usually handled. At the end, when I asked him for a feedback form, he showed no good attitude at all. He simply responded in an assertive and almost dismissive manner, saying, "You can give feedback through the app," without any sense of professionalism or courtesy. If our feedback has no impact or isn’t taken seriously, then what is the point of having such a system in place?”
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Posted 1 year ago
Anonymous
Unverified Reviewer
“Have you ever waited 1 hour to collect your order? Yes, it happened to me. Waited for an hour till my queue number also gone but the order still haven't prepare!!!”
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Posted 1 year ago
Brenwar
Unverified Reviewer
“It just sucks over all, can’t even begin to describe it”
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Posted 1 year ago
Anonymous
Unverified Reviewer
“Food was cold greasy disgusting”
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Posted 1 year ago
Rebecca Martinez
Unverified Reviewer
“My husband and I frequent McD for breakfast, once in a while lunch. This is the McD on 231 South in Crawfordsville, In. The service has become poor. The order are wrong 4 times out of 5. They have removed the napkins from eating area, the salt, pepper , and sugar Ice has not worked in one of the soda machines for at least 4 months. When we order breakfast, my husband ordered oatmeal. We ask daily for 2 sugars On the side. One would think it's not difficult to put sugar i the bag plus a spoon to eat with . Also I ask for salt and pepper for my egg sandwich which I never get. The French fries are cold and have been sitting in the box for what tastes like two days. Used to be a decent place. Pretty much sucks now when this happens on a daily basis. Rating for this McD is 0. Maybe send your help to McD in Lebanon to learn about good service.”
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Posted 1 year ago
Anonymous
Verified Reviewer
“Service was very poor, I had a mobile order and was waiting on my food, when I went in to see what was taking so long, the crew was just standing around talking about there weekend plans and who they were going to be with. My food was just sitting there ready. When I asked how long it was sitting there they just giggled it off. Very very poor service.”
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Posted 1 year ago
Shane Satterfield
Verified Reviewer
“As long as you sponsor that racist angel Reece my family and neighbors will not eat there again.”
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Posted 1 year ago
Pat
Unverified Reviewer
“I leave in Melbourne, Victoria all the time l go to McDonald's with my kids , I have noticed that the Toilets are always filthy and smelly, unacceptable for this company to have these kid of toilets in these conditions at all times. The Managers of the store should check and be reasonable.”
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Posted 1 year ago
Anonymous
Unverified Reviewer
“I pull in around 11:30pm and because it was so close to closing they were upset that I asked for fresh food and my drink was tasting like carbonated water so I sent back and she became rude and so did I , if I’m spending my money I want what I pay for my way.. she then proceeded to say I hate a entitled customer…. WOW”
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Posted 1 year ago
Macias
Unverified Reviewer
“Can’t ever get orders right and when you bring it up to them they are rude and don’t compensate customer for time and having to drive back to the restaurant.”
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Posted 1 year ago
Mcdonalds is rated 1.9 based on 915 reviews
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