Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.87

1.9 Rating 839 Reviews

18 %

of reviewers recommend Mcdonalds

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Metrics

1.9

Based on 839 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

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Mcdonalds 1 star review on 6th March 2025

Anonymous

Mcdonalds 5 star review on 1st March 2025

Travis Rogan Mayfield

Mcdonalds 1 star review on 15th February 2025

Anonymous

Anonymous // 01/01/2019

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“I asked for freshly cooked double fish sandwich meal. The fish and fries were not freshly cooked. I asked for substitute sugar for the unsweetened tea, it was not in the bag. This was a bad experience for a meal that cost me almost $11”

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Posted 2 months ago

“Went to chirk McDonald on the 25th May on our way home from South Wales at 20 :45 we placed our order through the drive thru.my order of twenty chicken nuggets , one big Mac meal deal ,and one crispy chicken meal deal we where asked to go and park in the waiting bay and waited for about one hour asked staff who where delivering food about our order to which they said they will check on it in the end I went in and asked staff about my order as every car behind me had there food order. to which came their reply we are cooking your fries now and went behind the screen and then sent someone else out with my order no apologies what so ever it wasn't that busy and our chicken nuggets and bud Mac and crispy were all cold the only thing that where hot was the fries”

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Posted 2 months ago

“Had a great experience at Riverstone McDonald’s this morning with a cashier named Kaiden. Very polite, young man.”

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Posted 2 months ago

“by a man who should’ve gone home hungry the neon M flickered like it knew it had no business being this proud. inside, the air smelled like tired oil and teenage indifference. a kid with acne like bullet holes asked what I wanted like I was interrupting his dream of anywhere else. I said, “Big Mac. No onions. Coke. Large fries.” like it mattered. the meat tasted like regret pressed flat under the weight of forgotten ambition. the bun was soft like the lies we tell ourselves when we say this is the last time. fries were golden in the same way dying sunlight is golden before it disappears. I ate in my car. watched a couple fight in the drive-thru line— God’s theater, performed nightly under sodium lights. nothing fills you up at McDonald’s. you chew, you swallow, you go home emptier than you arrived. still, I’ll be back tomorrow. five stars.”

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Posted 2 months ago

“Worst location in the world”

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Posted 2 months ago

“What went wrong was the fact that this franchise is letting homeless people sleep where people seat and eat on the couch. Disgusting and disrespectful. Who knows what any communicable diseases this person might have. STORE# 22279 Montebello,New York. Route 59.”

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Posted 2 months ago

“I met Nokuthula from Krugersdorp, such a lovely soul, very friendly and humble. She deserves Employee of the Year Award. My experience there is what we call Customer Service 🏆🏆🏆”

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Posted 2 months ago

“Here in Wind Gap, PA, there’s a front end worker named GRACE. She took my order, I customized pretty much all of it and then she read it back to me, it ALL arrived hot and fresh! 🎯 We haven’t dined at this location for years. And the experience was amazing. You’re priceless, young lady, keep up the great attitude, attention to detail and you’ll go far. 👍”

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Posted 3 months ago

“They are fast and convenient especially if you have children”

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Posted 3 months ago

“6904 FM 1960 E This place has the worst customer service ever. The girl at the front counter have a very nasty attitude and are races. All I had was a soft drink and it took them 20 minutes to hand me it. Ugh”

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Posted 3 months ago

“Shocking. Food was cold. Drink was spilled in delivery bag. Will never order again”

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Posted 3 months ago

“Why is the chicken fries so much smaller than they show on the commercial they are so much longer and sticking out over the box what the heck not to mention they were icee cold 🤷‍♂️ what a JOKE sorry I wasn’t Happy”

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Posted 3 months ago

“someone farted in my buirger”

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Posted 3 months ago

“I had ordered a combo with burger, fries and a drink. The burger had a wee bit of sauce and a very thin patty. The fries weren't even crispy . Our neighbourhood bhaiya makes better burger then this. The food deserves 1/10...pathetic!!!”

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Posted 3 months ago

“I ordered last month (March) from McDonald's the order was terrible so, I complained about it, was told I was going to get a refund and I am still waiting for the refund. Uber eats support just ignores you and when you email them it says they didn't get the message🤔”

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Posted 3 months ago

“Store #7386 is not customer friendly at the 1st window on the drive thru. Apparently you select the least friendly person for the staff that should greet the customer. Never make eye contact or thank the customer. They usually look like they hate their job. It is easy to simply smile and say thank you have a nice day. I mentioned more than once to management but they also are not friendly. However the people at the 2nd window are the complete opposite usually friendly and nice. You must remember you have a chance to determine how the customer will think about your service.”

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Posted 3 months ago

“Everytime I come in I am waiting for atleast 30 minutes while the customer service is rude .”

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Posted 3 months ago

“Asked for two bagel meal a did not receive has browns. This is the second time this happened this is your Vineland nj location. Is this normal”

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Posted 3 months ago

“Store 7109 e colonial dr Would not honor McDonald free fries app Rude manager”

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Posted 3 months ago

“Food is going downhill”

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Posted 3 months ago

Mcdonalds is rated 1.9 based on 839 reviews