Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.87

1.9 Rating 839 Reviews

18 %

of reviewers recommend Mcdonalds

Company Reviews

Questions

Metrics

1.9

Based on 839 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

Write Your review

Tell us how Mcdonalds made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mcdonalds 1 star review on 6th March 2025

Anonymous

Mcdonalds 5 star review on 1st March 2025

Travis Rogan Mayfield

Mcdonalds 1 star review on 15th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“McDonald’s overcharged me. I had a coupon. BOGO which they claim the honor but then they charge me for two items. After multiple contacts and directions they kept putting me off and did not in any way honor their obligation to correct this overcharge.”

Helpful Report

Posted 3 weeks ago

“I gave a bad review for the McDonald's for messing up my order and today I deleted it. I ordered my usual and coffee is included with cream and sugar but it showed as I ordered it black. Well the girls working new I always get it with cream and sugar so before giving it to me she asked. Thank you for great service. The day my order was messed up was not the usual group working and that is probably how my order got messed up. I thought they didn't pay attention to things but clearly they do. Great job.”

Helpful Report

Posted 3 weeks ago

“Ordered 2 fanta drinks and 3 happy meals Only got 1 fanta and was told i have to drive around and pay for the second one very poor customer service”

Helpful Report

Posted 4 weeks ago

“Yummy and fresh”

Helpful Report

Posted 4 weeks ago

“Bought a mcrispy for my son waited 20 mins for it just for it to be someone else’s order”

Helpful Report

Posted 1 month ago

“Bought a mcrispy for my son waited 20 mins for it just for it to be someone else’s order”

Helpful Report

Posted 1 month ago

“Poor quality of fries, they were stale and uncooked and were not crispy.”

Helpful Report

Posted 1 month ago

“Yes i liked the mcdonalds deals”

Helpful Report

Posted 1 month ago

“Wrong delivery Went to the restaurant, manager aggressive Still shouted at me leaving the restaurant whilst I was trying to say I’m not rude to anyone . He kept shouting non stop. He’s a manager . Seemed to want an argument. Replaced food , poor and cold Will not use them again”

Helpful Report

Posted 1 month ago

“The McDonald's at 17850 NW 57th Avenue, Hialeah, FL 33015, consistently falls short in terms of service quality. It’s incredibly frustrating that their ice cream machine is frequently out of order, likely to avoid the inconvenience of cleaning it. Furthermore, the wait times are unacceptably long, detracting from the overall experience. I sincerely hope they can address these issues and enhance their service soon.”

Helpful Report

Posted 1 month ago

“The burgers in Britain are disgusting now, not edible. I spit it out when I try to eat eat, I always loved the burgers from mcdonalds. But now the burgers are the most disgusting thing that I have ever tasted. I'm not going back unless they got back to the way the burgers used to be, edible and delicious... Not inedible and truly revolting.”

Helpful Report

Posted 1 month ago

“MacDonalds on engineer Rd in pontoon in the evening is trash, to many young folks that work that shift is very unprofessional. Will never go back.”

Helpful Report

Posted 1 month ago

“Very kind and welcoming staff, good was good quality and came quickly”

Helpful Report

Posted 1 month ago

“They didn't give me my sundae because they "couldn't serve me because it had been 15 minutes after I had ordered," which is probably one of the stupidest policies I have ever heard! If I could give them 0 stars I would this is the worst experience I've ever had at and establishment!🤬”

Helpful Report

Posted 1 month ago

“The worker seen us waiting at the register and still made us wait around 10 minutes before she took our order”

Helpful Report

Posted 1 month ago

“Very disrespectful manager, it was 1030 as i arrived and they did not accept my service as they turned me away saying they had no one working like 5 people in the background just stood and look at me, the manager was very distasteful as her name was Karlene.”

Helpful Report

Posted 1 month ago

“They refuse to take your money after you sit in drive thru and wait 15 minutes. Very rude when telling me they couldn't accept a $50 bill, unless I wanted to make my total higher. What difference does it make. Either you can take it or not. Simple. Called to speak with the GM and she was no better than the drive thru. Very very rude. Guess my money isn't good enough for them. I will never go back there. I will also be contacting corporate office.”

Helpful Report

Posted 2 months ago

“Normally this McDonald’s is great. Today I received 3 nuggets in my 4 piece 🤔”

Helpful Report

Posted 2 months ago

“Bad food missing food bad service”

Helpful Report

Posted 2 months ago

“Missing my medium fries and the nuggets were old, cold and stale. I gave to my dogs. Tried to upload a picture but the app wouldn't upload.”

Helpful Report

Posted 2 months ago

Mcdonalds is rated 1.9 based on 839 reviews