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Mcdonalds Reviews

1.9 Rating 915 Reviews
18 %
of reviewers recommend Mcdonalds
Company Reviews Questions Metrics
1.9
Based on 915 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Mcdonalds Reviews
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Phone:

86183366

Email:

information@mcdonalds.com

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Missing Items
Unverified Reviewer
“Worst location in the world”
Helpful Report
Posted 1 year ago
Tony
Unverified Reviewer
“What went wrong was the fact that this franchise is letting homeless people sleep where people seat and eat on the couch. Disgusting and disrespectful. Who knows what any communicable diseases this person might have. STORE# 22279 Montebello,New York. Route 59.”
Helpful Report
Posted 1 year ago
Lerato Molokwane
Verified Reviewer
“I met Nokuthula from Krugersdorp, such a lovely soul, very friendly and humble. She deserves Employee of the Year Award. My experience there is what we call Customer Service 🏆🏆🏆”
Helpful Report
Posted 1 year ago
Patricia Nemeth
Unverified Reviewer
“Here in Wind Gap, PA, there’s a front end worker named GRACE. She took my order, I customized pretty much all of it and then she read it back to me, it ALL arrived hot and fresh! 🎯 We haven’t dined at this location for years. And the experience was amazing. You’re priceless, young lady, keep up the great attitude, attention to detail and you’ll go far. đź‘Ť”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“They are fast and convenient especially if you have children”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“6904 FM 1960 E This place has the worst customer service ever. The girl at the front counter have a very nasty attitude and are races. All I had was a soft drink and it took them 20 minutes to hand me it. Ugh”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Shocking. Food was cold. Drink was spilled in delivery bag. Will never order again”
Helpful Report
Posted 1 year ago
Mike
Unverified Reviewer
“Why is the chicken fries so much smaller than they show on the commercial they are so much longer and sticking out over the box what the heck not to mention they were icee cold 🤷‍♂️ what a JOKE sorry I wasn’t Happy”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“someone farted in my buirger”
Helpful Report
Posted 1 year ago
Atul Gurung
Unverified Reviewer
“I had ordered a combo with burger, fries and a drink. The burger had a wee bit of sauce and a very thin patty. The fries weren't even crispy . Our neighbourhood bhaiya makes better burger then this. The food deserves 1/10...pathetic!!!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“I ordered last month (March) from McDonald's the order was terrible so, I complained about it, was told I was going to get a refund and I am still waiting for the refund. Uber eats support just ignores you and when you email them it says they didn't get the message🤔”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Store #7386 is not customer friendly at the 1st window on the drive thru. Apparently you select the least friendly person for the staff that should greet the customer. Never make eye contact or thank the customer. They usually look like they hate their job. It is easy to simply smile and say thank you have a nice day. I mentioned more than once to management but they also are not friendly. However the people at the 2nd window are the complete opposite usually friendly and nice. You must remember you have a chance to determine how the customer will think about your service.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Everytime I come in I am waiting for atleast 30 minutes while the customer service is rude .”
Helpful Report
Posted 1 year ago
Lee Napolitano
Unverified Reviewer
“Asked for two bagel meal a did not receive has browns. This is the second time this happened this is your Vineland nj location. Is this normal”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Store 7109 e colonial dr Would not honor McDonald free fries app Rude manager”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Food is going downhill”
Helpful Report
Posted 1 year ago
Goofy
Unverified Reviewer
“I went to the one in Gadsden, Alabama and I walked in thinking is was normal but everyone was looking at me turns out I had toilet paper in my pant's”
Helpful Report
Posted 1 year ago
TRASH
Unverified Reviewer
“trash food. trash service. trash, um, other stuff. Always getting my order wrong.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Disappointed by Inconsistent 24-Hour Service After finishing a late shift at 1:30 a.m., I was looking forward to a quick meal from the McDonald's on Monterey Ave, which advertises 24-hour service. However, upon arrival, I found the location closed. This isn't the first time—two weeks ago, I encountered the same issue and left a review expressing my concerns. If a restaurant promotes 24-hour availability, customers should be able to rely on that promise. It's frustrating to plan a visit based on advertised hours only to find the doors closed. I hope McDonald's addresses this inconsistency to better serve its late-night patrons.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Left without getting my order. I dont think its worth my time to wait for a fast food order more than five minutes. Its just a single order of fillet of fish meal. Workers are very noncalant to queries. Not visiting one anytime soon I think.”
Helpful Report
Posted 1 year ago
Mcdonalds is rated 1.9 based on 915 reviews
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