Mcdonalds Reviews

Name: Mcdonalds
Rating: 1.87

1.9 Rating 840 Reviews

18 %

of reviewers recommend Mcdonalds

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Metrics

1.9

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

86183366

Email:

information@mcdonalds.com

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Mcdonalds 1 star review on 6th March 2025

Anonymous

Mcdonalds 5 star review on 1st March 2025

Travis Rogan Mayfield

Mcdonalds 1 star review on 15th February 2025

Anonymous

Anonymous // 01/01/2019

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“today for my order (coffee only) I had to wait 18 minutes and only after contacting the manager they gave it to me the order was made at faktoria blvd Bellevue 98006 just disgusting service”

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Posted 5 months ago

“Horrible customer service. I made an order which they didn't give me what I ordered. Then she told me to drive around and reorder. What kind of service is that? I will never visit this establishment again and will discuss with my employees never to stop at this location. I can't deal with rude people and no one should”

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Posted 5 months ago

“they are so amazing they have food.”

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Posted 5 months ago

“I cannot with a clear conscience give McDonald's any more business after I realized that the a burger called the angel Reese special. How is it possible that someone so divisive and such a dirty player could even be considered for having a burger named for them? Sorry McDonald's but you lost me as a customer after over 50 years”

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Posted 5 months ago

“Since McDonald’s went to ordering only on the kiosk I have not been back. I tried to do it and just do not understand it. An employee tried to help me. When I had trouble understanding she treated me very badly. By the way I am 80. When they went to this did they consider there are a lot of older people and people with intellectual disabilities that can not do this.bev.”

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Posted 5 months ago

“I used to LOVE McDonald's strawberry milkshakes. They used to taste like they actually had some real fruit in them. Hadn't had one in a few years... because I very seldom eat the high- garbage at a fast food restaurant.. Had a "wild hare," and went to a McDonald's in Winter Park, Florida, yesterday (February 5th, 2025), and ordered one. OMG, but it was HORRIBLE - and tasted like nothing but chemicals ! I mean it was really, REALLY BAD. Boy, they sure went all to heck, since the last time I had one of those...and I certainly won't EVER waste my $5 (or thereabouts) on one of their milkshakes, ever again - NOPE, not this chick !”

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Posted 5 months ago

“Mobile order wrong as usual. Ordered bacon quarter pounder..added lettuce and tomato... no tomato and no bacon. Fries were terrible, they were undercooked. And i picked my free bday item and that was also missing. Mcdonalds on canoe creek in st. Cloud, fl is absolutely terrible..the workers were standing around laughing with the manager while looking at her cell phone. Quality of the food was disgusting. Threw it in garbage and made pizza. Will not return there again.”

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Posted 5 months ago

“Ordered ahead on the app, food was not ready when I arrived at the store. Waited for someone to greet me. They could not make the McFlurry I ordered so I had to then wait for them to make a shake instead. Got to the parking lot and the Sprite was out, then went in and waited another five minutes to be helped to have my drinks swapped out with a different one. Someone took the order and never came back. Sadly West Sugar Creek has it together better than this location. If I could give zero stars, I would overall waited 20 minutes for an order that was placed ahead were they fully staffed store”

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Posted 5 months ago

“They never give ma a damn water cup”

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Posted 5 months ago

“Ordered egg mcmuffin 2 for $5 and received order without the.egg”

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Posted 5 months ago

“Who can make a good buger now days lol does not say extra”

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Posted 5 months ago

“Camilla ga Mcdonalds has bad customer service, they have no respect and always messing people orders up”

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Posted 5 months ago

“Constantly getting my order wrong. I went through the drive through and asked for the Dbl. Quarter Pounder with cheese no onions, I get home. It has onions. Wtf?”

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Posted 5 months ago

“Customer service terrible everybody has a attitude”

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Posted 5 months ago

“Got my order wrong 3 TIMES!!! 3!!!! Never come here!”

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Posted 6 months ago

“No clean tables, litter and fries on floor, took a bit for cashier to take our order, has a sewer smell.”

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Posted 6 months ago

“It is 4:50 pm they took almost 10 minutes to bring out a frappe. This always happens to me. Im tired of this, why don't you get new managers and staff since they are very rude if you said anything to them.”

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Posted 6 months ago

“I was at this location this morning on my way to work and I was taken care of by Roxanne, I was genuinely in shock with how fast she moved and yet while also being extremely polite. She made coffee so fast it was like she could do it in her sleep!! I was genuinely stunned. I only wish Starbucks would hire her. I hope she is recognized for her hard work and kindness!”

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Posted 6 months ago

“bruh i ordered a hot fudge sunday and the fudge was frozen in chunks and had barely any💔 absolutely bum”

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Posted 6 months ago

“First,it was early evening and the store had 4 inside customers and 1 car in the drive thru in front of me. After placing my order the drink sizes were incorrect,as were the contents of the beverages. I was shorted a deluxe crispy chicken sandwich,the fries were sad and half empty ( as seems to be with any fast food chain outside of Chick-fil-A) I had to return to the restaurant ( loosely named a restaurant) to get my sandwich and correct the beverage; which was a dangerous task with the rain on their store walk way, dangerously slippery and get the beverage from the in-store dispenser,also very slippery and the waste receptacle is back by the front door, directly across the store from the drink dispenser area. Another slippery adventure just to get the correct beverage. I was offered NO compensation for anything. The staff was not rude however for almost a $30.00 order;that's about 3 hours of their personal work hours ;to pay for the meal I had ordered, I am certain they would have been very displeased with the experience if they had been the ones paying and driving for this sad experience. They required a receipt witch I did have, but on my return to my home the number on the receipt ( 26 digit code) for a satisfaction survey would not take. Almost like they had removed it from the system, therefore I could not leave a negative review. Why do they do things like that, if you don't see the negative review you can not strive to make your store a desirable location to frequent. There is another one across Wilson that I will use from this moment on. I simply can't understand between 2 locations , about 5 miles apart, there is such a difference in management ability and the ability of their staff to create a better experience for the customer.”

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Posted 6 months ago

Mcdonalds is rated 1.9 based on 840 reviews