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Mcdonalds Reviews

1.9 Rating 915 Reviews
18 %
of reviewers recommend Mcdonalds
Company Reviews Questions Metrics
1.9
Based on 915 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
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Phone:

86183366

Email:

information@mcdonalds.com

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Missy Werner
Unverified Reviewer
“Gross gross I don’t get how hard is it to make a chicken sandwich I ordered 3 only got 2 they were made horribly. I will never eat there again.”
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Posted 1 year ago
Anonymous
Verified Reviewer
“$27 for one large and one small 6 nugget meal. I will not buy food from here again as it is way too expensive now for the little you get!”
Mcdonalds 1 star review on 6th March 2025
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“I just bought a sausage McGriddle and a hash brown, and I have to say, the McGriddle had no taste of the usual sweetness and the hash brown had a strange after taste to it. What happened to McDonald’s? I don’t understand why you’re sacrificing good taste. 😞😞😞 I guess I’ll start making my own breakfast.😞”
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Posted 1 year ago
Anonymous
Verified Reviewer
“Great customer service Blake was very nice and respectful”
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Posted 1 year ago
Dr T Munemo
Verified Reviewer
“Went to Great North McDonalds in Benoni at around 20hrs and was served by Meisi Mokgwadi. Honestly, the service at this McDonalds is exhilarating, out of this world I should admit. As a traveler who’s been to so many McDonalds both in the country and outside SA, Meisi's outstanding service deserves a shout out. She was polite and offered serving options with a smile. I enjoyed her swift service till our parting. I hope the management team acknowledges such employees as these are the kinds that create chrishable moments for customers at McDonalds. You will be seeing me again whenever I pass through your town. Chao! Dr T Munemo (0832043655)”
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Posted 1 year ago
Anonymous
Unverified Reviewer
“They didn't punch in half my order and completely explained the items wrong like when i asked if the brownie ha nuts or ice cream with it they said it doesn't but while picking the order there was”
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Posted 1 year ago
Anonymous
Unverified Reviewer
“7 times out of 10 they always get the orders wrong on even some of the simplest things. the works also have attitudes sometimes which is weird. but the food is pretty good when they do it RIGHT.”
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Posted 1 year ago
Anonymous
Unverified Reviewer
“Overnight crew is slow”
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Posted 1 year ago
Anonymous
Unverified Reviewer
“Worst experience i’ve ever had. Terrible. Will never be back. Absolutely awful.”
Helpful Report
Posted 1 year ago
Nick
Verified Reviewer
“The location at 3143 Emerson st Jacksonville, fl 32207 lately has been of my best experiences at McDonald’s ever. The night window attendant, Michael who I believe is a manager and if they aren’t they should be has provided the best customer service I’ve seen from a McDonald’s in a long time. Very friendly professional and welcoming demeanor.”
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Posted 1 year ago
Abraham
Unverified Reviewer
“I ordered a simple cheeseburger with no cheese and when I looked at the burger it had cheese. I was really disappointed and upset so I turned back to ask why they put cheese on my cheeseburger and I asked if I could get a new one but they said and even I talked to the manger but they said they really could do nothing abt it but at least I got my refund”
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Posted 1 year ago
Anonymous
Unverified Reviewer
“Fui al MC Donald’s de Av. Fagot en Ponce, ¿Servicio?, pésimo, cajera con actitudes y falta de ética, dieron la orden mal, pedí coca cola y me dieron otra bebida, el jugo aguado, 0/10”
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Posted 1 year ago
Anonymous
Unverified Reviewer
“Worst & slowest mcdonalds ive ever been too. You could make food at home & it would be faster & the food would be hot!”
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Posted 1 year ago
Anonymous
Unverified Reviewer
“At new port Mc Donald’s in ky I had hair in all my food and it was dirty all over”
Helpful Report
Posted 1 year ago
Tim
Verified Reviewer
“Ordered food at McDonald’s Newton Aycliffe this lunchtime and couldn’t find any salt sachets. When I asked for some they said they had run out and hadn’t got any!!!! Can’t believe that a McDonalds restaurant can not provide salt for your meal! This brand is going down the pan!!!”
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Posted 1 year ago
Jeaneli
Unverified Reviewer
“I ordered McDonald's last night. First of all i needed to wait like 20 min for my food at the drive through. And the we ordered 3 Chilli cheese tenders and didnt recieve jalapenos. We also ordered ×2 10 piece nuggets and only recieved one. I already phoned McDonald's Pretoria Northand im still waiting for feed back. Im getting impattient.”
Helpful Report
Posted 1 year ago
Travis Rogan Mayfield
Unverified Reviewer
“Great food great staff. Been visiting for 10 months to Tallahassee fl Northside .Come here alot way better than Wendy's. Food always fresh. I'll wait for that. Wendy's not as fresh. They give adequate amount of sauces for my 8.29 meal. Place is clean.”
Mcdonalds 5 star review on 1st March 2025
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Posted 1 year ago
Helen Xu
Verified Reviewer
“I visited the McDonald's next to Boon Keng MRT (S330022) around 10:50 AM today to buy an ice cream for my child. Due to the crowd, I politely asked a tall Malay male staff member in charge if I could be prioritized since I was only ordering one ice cream. His response was a firm "no," delivered in a harsh and unfriendly tone. I complied and waited as instructed. While I understand the need to follow the queue during busy times, I am extremely disappointed by the lack of flexibility. I waited 30 minutes for a single ice cream. Even worse, my order number was already first in line, but the Malay staff member at the counter still ignored it until I reminded her. Her attitude was appalling—she glared at me with hostility when I raised the issue. Additionally, I observed the Malay male supervisor treating other customers differently, which further upset me. His service attitude was unacceptable for a management role—no smile, loud and rigid tone, and zero empathy. In contrast, staff at other McDonald's outlets often check on families with waiting children, especially for simple orders like ice cream. He can ask me why did I ask to get the ice cream first? Then I will let him know my child had just participated in a government-organized performance at the MRT station and was already exhausted and feeling hot. We just wanted to buy an ice cream and leave quickly. But the manager didn’t even bother to ask or understand the situation—he just immediately refused. I believe that, no matter what, he should have at least asked for the reason. That is the most basic level of good service. This was a terrible experience, and I will share this feedback on public platforms to highlight the poor service standards. Urgent staff training is needed to address such unprofessional behavior. Thank you for your attention. Additionally, I would like to know how such complaints are usually handled. At the end, when I asked him for a feedback form, he showed no good attitude at all. He simply responded in an assertive and almost dismissive manner, saying, "You can give feedback through the app," without any sense of professionalism or courtesy. If our feedback has no impact or isn’t taken seriously, then what is the point of having such a system in place?”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Have you ever waited 1 hour to collect your order? Yes, it happened to me. Waited for an hour till my queue number also gone but the order still haven't prepare!!!”
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Posted 1 year ago
Brenwar
Unverified Reviewer
“It just sucks over all, can’t even begin to describe it”
Helpful Report
Posted 1 year ago
Mcdonalds is rated 1.9 based on 915 reviews
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