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Mcdonalds Reviews

1.9 Rating 915 Reviews
18 %
of reviewers recommend Mcdonalds
Company Reviews Questions Metrics
1.9
Based on 915 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 41%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read Mcdonalds Reviews
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Phone:

86183366

Email:

information@mcdonalds.com

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Anonymous
Unverified Reviewer
“Food was cold greasy disgusting”
Helpful Report
Posted 1 year ago
Anna
Unverified Reviewer
“Hi I love ur chicken McGriddle very much I hope the item stays on menu”
Helpful Report
Posted 1 year ago
Rebecca Martinez
Unverified Reviewer
“My husband and I frequent McD for breakfast, once in a while lunch. This is the McD on 231 South in Crawfordsville, In. The service has become poor. The order are wrong 4 times out of 5. They have removed the napkins from eating area, the salt, pepper , and sugar Ice has not worked in one of the soda machines for at least 4 months. When we order breakfast, my husband ordered oatmeal. We ask daily for 2 sugars On the side. One would think it's not difficult to put sugar i the bag plus a spoon to eat with . Also I ask for salt and pepper for my egg sandwich which I never get. The French fries are cold and have been sitting in the box for what tastes like two days. Used to be a decent place. Pretty much sucks now when this happens on a daily basis. Rating for this McD is 0. Maybe send your help to McD in Lebanon to learn about good service.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Service was very poor, I had a mobile order and was waiting on my food, when I went in to see what was taking so long, the crew was just standing around talking about there weekend plans and who they were going to be with. My food was just sitting there ready. When I asked how long it was sitting there they just giggled it off. Very very poor service.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Morning or Evening staff here always gives Great customer service thank you guys!”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“yum yum :)”
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Posted 1 year ago
Anonymous
Unverified Reviewer
“I asked for a cheese burger and only cheese and only cheese ana the patty they gave me a ham burger!!!!!!!!!!!!!!”
Helpful Report
Posted 1 year ago
Shane Satterfield
Verified Reviewer
“As long as you sponsor that racist angel Reece my family and neighbors will not eat there again.”
Helpful Report
Posted 1 year ago
Pat
Unverified Reviewer
“I leave in Melbourne, Victoria all the time l go to McDonald's with my kids , I have noticed that the Toilets are always filthy and smelly, unacceptable for this company to have these kid of toilets in these conditions at all times. The Managers of the store should check and be reasonable.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“10/10 service, employees were amazing”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“I pull in around 11:30pm and because it was so close to closing they were upset that I asked for fresh food and my drink was tasting like carbonated water so I sent back and she became rude and so did I , if I’m spending my money I want what I pay for my way.. she then proceeded to say I hate a entitled customer…. WOW”
Helpful Report
Posted 1 year ago
Macias
Unverified Reviewer
“Can’t ever get orders right and when you bring it up to them they are rude and don’t compensate customer for time and having to drive back to the restaurant.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Every single time I go to McDonald’s I order a hamburger and I tell them NO CHEESE. Every SINGLE time they put cheese on it. But they put it in correctly because the receipt on the box for the burger says NO cheese, but the people that make them are absolute idiots!!!!!!!”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Service is slow as always. It takes a long time in the drive thru for someone to take your order even when you're the only car in line. I gave the code for my order and it showed that it was accepted. The worker said it didn't give me the discount and the worker was rude. The manager promo the order and sent me on my way. This McDonald's has HORRIBLE AND SLOW service ALWAYS. This location is definitely not FAST Food!!!!”
Helpful Report
Posted 1 year ago
Tim Mitchell
Verified Reviewer
“Our breakfast sandwiches were cold and the muffins were stale. The hash brown was overcooked, but the coffee was just right.”
Helpful Report
Posted 1 year ago
Tatiana
Verified Reviewer
“today for my order (coffee only) I had to wait 18 minutes and only after contacting the manager they gave it to me the order was made at faktoria blvd Bellevue 98006 just disgusting service”
Mcdonalds 1 star review on 15th February 2025
Helpful Report
Posted 1 year ago
Sean
Verified Reviewer
“Horrible customer service. I made an order which they didn't give me what I ordered. Then she told me to drive around and reorder. What kind of service is that? I will never visit this establishment again and will discuss with my employees never to stop at this location. I can't deal with rude people and no one should”
Helpful Report
Posted 1 year ago
Ian Hershberger
Unverified Reviewer
“they are so amazing they have food.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“I cannot with a clear conscience give McDonald's any more business after I realized that the a burger called the angel Reese special. How is it possible that someone so divisive and such a dirty player could even be considered for having a burger named for them? Sorry McDonald's but you lost me as a customer after over 50 years”
Helpful Report
Posted 1 year ago
Bev
Unverified Reviewer
“Since McDonald’s went to ordering only on the kiosk I have not been back. I tried to do it and just do not understand it. An employee tried to help me. When I had trouble understanding she treated me very badly. By the way I am 80. When they went to this did they consider there are a lot of older people and people with intellectual disabilities that can not do this.bev.”
Helpful Report
Posted 1 year ago
Mcdonalds is rated 1.9 based on 915 reviews
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