I went into the McDonalds on 30th August to buy a breakfast meal for myself and my partner. I am getting over a broken leg and having to walk with one crutch, which made this a bit tricky. When I ordered the meal I asked if there was anything available which was vegetarian and the member of staff asked the manager for clarification. She said the egg muffin which he verified. However he was unhelpful to her and was clearly irritated by the question. I ordered other things as well including a drink. I waited and was called and left the shop with the bag. I got back to my partner in the car to find there was no drink. I had to return which in itself was hard as walking is not easy at the moment and i was frustrated by that. It was difficult to speak to a member of staff but I ended up speaking to the manager as he was the only person available. As it happens the drink was on the side waiting so I knew I had not made a mistake when ordering. Instead of apologising the just handed me the drink. I then had to ask him to put it into the bag for ease of carrying. He did this begrudgingly and still no comment although he could clearly see I was going to struggle otherwise. I then told him calmly that it was difficult to come back to collect the drink to which he just turned away. There were 3 opportunities to apologise in that conversation but I did not get a single one. He was actually quite rude. I found the whole experience horrible and will not be using that McDonald again. I had a more polite and helpful experience from a member of the public who kindly held a door open for me.