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Ian Morgan
Found a hair in my burger and they don't care! Found a hair in my burger managed to get a refund, but they kept my original receipt and the hair. Told the store I was unhappy, but they weren't too bothered. I complained to head office who refused to do anything stating that as I didn't have photographic evidence they were not going to do anything, even though I had a refund receipt from the store manager. They refused to contact the store to investigate even though COVID 19 is on the increase and hygiene is of paramount importance. Will never use again and strongly suggest when you find a foreign body in your meal take it to the Food Standards Agency and not wate your time with customer service,
4 years ago
Read Mcdonalds Reviews
Mcdonalds has a 1.9 average rating from 840 reviews