By far the most ridiculous company I've ever dealt with. The sizing on my 11 year old daughters shirt I purchased for Christmas is way off. She wears a women's small, not even close. The shirt does however fit my 45 pound 7 year old. Contacted the company and instead of exchanging it they said they sent exactly what I had ordered. To make matters worse they wanted me to take pictures of the item along with measurements of the product and conduct some type of geometry experiment and send it to them. Worst customer service I've ever experienced hands down. Unfortunately my daughter loves the design and I love my daughter so I will have to make another purchase, but never again they are on my black ball list now. If I could give them less than 1 star I would but unfortunately that's not an option. Never in my life have I seen a company not willing to make something right. Save your time, money and the aggravation and order from somewhere else. By the way they responded to my first email and haven't responded to any of my others.
6 years ago
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