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Anonymous
Ordered a jacket as a present, chose store delivery, for around 2pm Saturday got email it has been dispatched, but no delivery . Contacted New Look, the order will not be available today, so no birthday present. Got an email at 5pm to say it may be there in the next 7 days! Dreadful service. I would not use again and not recommend. It was too late for me to get a replacement present for tonight, poor communication from New Look.
5 years ago
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New Look has a 4.1 average rating from 527 reviews