I ordered two items from overstock. The first item I never received. Overstock said that after two day of waiting to file a claim with FedEx.I filed a claim. Contacted overstock and explained FedEx deemed the item lost. Overstock then proceed to tell me that I have to contact the 3rd party vendor who sold the item on their website and of I didn't hear from them within 5 day overstock would refund me. Now overstock is asking can I wait 14 days. The problem is they have already billed me with interest in items I've never received. Poor customer service. The second item came heavily damaged. And screws were.missing. When I wrote a review they denied it because they claimed it was a shipping issue. Lies.