Very poor customer service. I have recently ordered family outfit of 4 person. Very bad service they delivered only 3 persons, its was after 2 weeks of late. But i have paid 4 persons clothes fabric cost. When i started to escalate in the service center, patpat service center is poor in handling customers, again i received 4 person same matching family outfit again, again i paid, when i open its was shock to see same product delivered twice and i paid twice. After such bad incident i have again escalate to customer service, but person name called Janice is writing email to give away freely?
Is this fair? They don't have refund policy, they are not exchanging products at all. But every where its stated refund in 30 days its all lie. They didn't accept my return. They don't have return option to return the product. I am trying to refund their right after the delivery within 5 minutes, that delivery person is not taking it, and not refunding money too.
This is disgusting and very poor service. They don't have customers service handling at all. No refund option at all. Size clothing is different and very unprofessional service. Simply i wasted my money. Very disappointed