Awful experience with this company. When you start your first small business and put all your effort into detail, you want everything to be perfect. I ordered pens from them for my dear clients. The logo was the most important condition when I was looking for a company that makes printing on pens. The logo is what you remember, I put a lot of time and effort into developing this logo. It all ended with the fact that I received the pens in a MONTH, and there was no logo on them. Although I paid extra $ 40 for it and they charge me. When I called the customer center, they said that they could not fit my logo and therefore they did not print it and offered to return this extra $ 40 because they do not accept a refund, since the pens are made and they can be used. Nobody contacted me and said that they could not print my logo, but they took money for it. Now I am left with a box of pens that will go to the trash, with a whole month of wasted time and in a terrible mood.