Horrible company to deal with. My pens were sent to some other company in another state and that company then had to forward them to me and I had received their pens and had to forward those. A month later, I received my pens and they were exploded in the bag so they were unusable. I have called multiple times to try to resolve. They won’t send me new pens nor take back the exploded pens. They are threatening to send to me to collections and I still have yet to receive usable pens. I have wasted so much time with them and no usable product!!! Never again!!! Buyer beware!!!!