They sent me a sample pen, very nice, with an offer to order as many as I wanted for 69 cents a pen. I don't need many so 100 pens would be $69+ tax and shipping so I could see it being about $80-$85. Instead there was an additional $25 set up fee... and shipping was over $20, + $8 in tax.... REALLY!!!!.... The total came to $124 for 100 pens, or $1.24 each for what was advertised as a 69 cents pen.... So I went out of the system and decided not to place the order. A few minutes later I get an email saying my order was complete. WTF!!!!! I called the number on the site, told them what happened and that I do not want the pens for this price. A $25 charge for someone to enter my information into a computer for the machine to print on the pen. REALLY!!!! I told them if they sent me the order they would not be getting paid for it.... The lady on the phone stated the order had been canceled.... A few minutes after that I got another email saying my order is being personalized. All I can say is if they show up, thanks for the free pens. If it was possible to give this company zero stars that would be my prefered option.