fter receiving an overcharged setup fee, we promptly cancelled our order within 24 hours.the advertised price was NOT what the official invoice reflected and we chose to wait until we could justify this fee on a massive order. They shipped anyway. We’ve contacted several times via email and they’ve ignored over 5 attempts to make it right. Now they continue to send bills with “past due” fees all while refusing to actually communicate for long periods of time. I think they ignore communication to be able to tag those fees on. This company has a mediocre product but absolutely deplorable, scam-level communication and customer service. We will be filing with the BBB and if they so much as TRY to send us to claims they’ll hear from our attorney. Plain and simple.