I ordered and paid for a bedroom dresser and 2 bedside tables in August. The whole experience has been a nightmare with zero for customer service. They've been using Covid-19 as an excuse not to even answer their phones!!! They delivered the items separately early Nov (with no advise and weeks apart), but we couldn't open the drawers in the dresser. We tried to contact them and received no response by Phone or email. Eventually, an email arrived to advise they would replace the faulty dresser. The new dresser arrived and it looks like it's been dropped but with no damage to the packaging. Once again we start the merry dance of zero response to our emails or phone calls and with a damaged dresser blocking our hallway. If you need to order expensive furniture, then don't bother with P&P!