This was the worst customer service experience I have ever had. I ordered a Victorian mirror online. It was delivered a few days later with broken glass. I immediately requested a replacement. Some days later I arrived home from work to find two additional mirrors delivered to my apartment and the broken one also left there. I called the delivery guy and asked him to take the two additional mirrors away but he said he couldnt on the grounds of "no authority". Despite a series of emails and calls (all of which have gone unanswered), the three mirrors (at lesat one of which is broken) still remain in my 60 square metre apartment - the first delivery was made on November 22 and it is now December 4... The service is so poor and the fact that all attemps to make contact have gone unanswered is beyond belief. I would advise anyone to stay well clear of this shop.