if I could give negative 100 reviews I would. When I received the items (faux yellow flowers in vase) they were wet inside and the flowers were all off. I put the flowers back on but they keep falling off. So I give a negative star for quality. Additionally, this company charged me 4x for the same order. Thank goodness I go over my accounts every month and found out what they had done. When I immediately notified them of this instead of an apology they claimed it was "a system error" and did not offer an apology. A system error is an easy excuse once you are caught red handed taking someone's money. Never have I experienced such a sneaky company and I highly recommend you stay away.