I’ve used Photobox for many years as the quality of the products are excellent. It used to be a really good customer service too. Something has changed though. I ordered 4 large photo books yet only 1 arrived causing extreme disappointment as I was then unable to give the books to the 3 people they were made for on a special weekend getogether. To cut a long frustrating story short they would not send the books to the people they were intended for. Instead I am still awaiting them and then I will have to post them on. No compensation or real understanding of how much I have been let down. I won’t be using them again