Not made clear there wasn’t any air conditioning in room at clacton-on-sea (north/Colchester road)
Customer relations were very unhelpful and didn’t want to know
Hotel information changed to say no air conditioning once I complained but still didn’t
accept in complaint was valid
So paid £312 for 2 rooms for one night in an very dated hotel with no air conditioning
If it had been made clear we would not of booked it
Won’t be booking any premier inn hotels again
Booked many over the years but never again
2 years ago
Premier Inn has a
2.9
average rating
from
84
reviews
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