What refunds! My son and his friends booked with a premier Inn in Manchester for a night. When the arrived they were informed that there was no room booked even though premier Inn have taken £170 for the room. They now refuse to pay the money back. We are planing to take further action it this situation can not be resolved. The worst part is that the friends are university students who live on a small amount of money as it is, I don't think the realised how bad and unreliable the staff are at the premier Inn. Too trusting
5 months ago
Premier Inn has a
2.8
average rating
from
77
reviews
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