I use QVC a lot.... And usually it's been terrific. However over the past three months I've received deliveries that have been opened due to poor usage of vacuum sealing on plastic bags. I've received packages ripped because plastic too flimsy... But the final straw was an item of clothing totally sellotaped into a small tubular "thing"! When I eventually opened this item, the"bag"was full of rips, holes etc and the £58 (plus postage) dress was like a crumpled rag. This is a disgraceful way to send expensive clothing. Courier extremely apologetic, but said not enough of the bag existed to just secure or repair the bag. Nearly refused delivery, but didn't as I'd wanted this dress for Christmas. But sent straight back in disgust. I've had excellent customer service from QVC in the past and I know times are tough for everybody just now, but they really need to address their packaging. Will think twice before I use again for clothing. I'd like to add photos taken after if carefully cut off some of the sellotape.