“I’d give 0 if that were an option.
Placed an order for a high value item on 5th May. Still not arrived- raised dispute after 7 days. Tracking clearly says it’s with the delivery company. Had to complete form to say I’ve not received it, which I returned to the address given but was then told it had gone to the wrong department. So I’m still waiting for the carrier to complete their investigation before I can have my refund!!!
Ordered some garden lights on 20th May. Received a notification that they’d be delivered on 23rd. At 4pm on 23rd received a notification that they couldn’t be delivered that day. After waiting a week, I telephoned QVC to be told they’d chase it up. Lights delivered to a “safe place” four days later. Photo of the safe place was my doorstep!!!
Ordered another high value item- received an email to say it’d be delivered today. Took the afternoon off to be sure it wouldn’t go missing. Just received an email to say it couldn’t be delivered today and a photo of a random fence that’s certainly nowhere near my house. So it may turn up tomorrow or i may spend at least another month chasing a refund and getting more and more frustrated.
I’ll never order from them again”
“Have shopped with QVC since the very beginning.. dread to think how much I've spent over the years..lol... I would say I've kept 98% of my purchases...If I have returned anything ,I've had no problem with the refund put back into my bank account within days...”
“My email account is linked to someone else’s account. I have asked a couple of time to have them fix this. Big shocker they didn’t! I don’t even live in the UK so it’s not like I can call them to sort this out! The only email response from customer service was an email that the issue was resolved.”
“today they were trying flogg these awful blanket like scarfs. they looked so bad they threw in a free bag🤣😂😂👎👎👎👎 oh and they wanted you to pay🤣🤣.. £34.”
“I am not happy,I was but not anymore.I am an older person and depend on QVC sending me a label
We don't drive when older and to get taxis there and back to either a post office or drop off is far too expensive at his is ageism.
.”
“I bought a bottle brush plant for £50 that was delivered a year and 5 days ago, it had died some weeks ago and qvc have no interest as their guarantee is limited to 12 months.
£50 for a poor performing plant is unacceptable in anyone's book so due to often similar experiences over several years I have decided not to make any future purchases with them for ANYTHING.”
“We recently bought the Grumpy Gardener dirt buddy for removing weeds. It's absolutely great. It makes the job so much easier when you are elderly like my husband and I. Thankyou Joe for bringing us that. Mrs Pollard.”
“I recently bought Elizabeth grant skin products . I'm amazed as I used the cream also for my hands ,my o my the difference it has made to my hands is incredible .”
“I have just received my order of Elemis black cherry cleansing balm after all the hype on qvc I was really looking forward to it arriving but I am very disappointed unless I’ve got a dud one there is no smell to this at all and I shall be returning it”
“Ordered a onesie on the 16th of January still NOT received I’ve called them 3 times first time to be told it’s not been collected from the depot yet a week later they said I’d receive a replacement said it will be delivered in 3/5 working days still not received called again last night to be told it’s been delivered to Birmingham I live in Telford she said I should receive one by Next Thursday 6th February they just keep making excuses this is Not good enough 😡 still not sure I’ll ever get it”
“I have bought quite a few things from QVC and l have always found the things I have bought have been very good quality at a reasonable price, so easy to order or speak with customer service which have always been so helpful and informative so l would highly recommend”
“I have been with QVC Uk for over 20 years + I stop ordering for a couple of years and started ordering last year. I wanted to do an easy pay for the Tili item which was so popular to be told I am not allowed because I havent bought enough items...what ??? what happened to the thousands of pounds spent throughout the years....no loyalty for a loyal customer. The customer service team had a 'whatever attitude'.”
“Refused a refund. I was shamed and embarrassed and sent photos by QVC of my return telling me I used too much of the product in the 30 days. Refund denied. No quibble money back guarantee? I think not.”
“Thank you QVC for charging me the full price for the item I ordered plus the 1st installment of 4 easy pay :
THANK YOU QVC FOR TAKING THE FULL PRICE FOR THE ITEM I ORDERED PLUS THE 1ST INSTALLMENT OF 4 EASY PAY I OPTED FOR,REALLY WELL DONE !!
WHY NOT COMMUNICATE WITH ME GUESS ITS TO EASY NEVER ORDER FROM YOU AGAIN .
1”
“The bedding you refer to was too heavy for Super King size bed and made us itch. Needed to be much lighter in weight. You were kind enough to take the full two sets back and being a customer with you since the beginning I know thst I can rely on your trusted service. Many thanks I often wonder how Kara Tritton is? Mrs. CM Hindle.
C”
“Love qvc uk and buy a lot but really can we have young trendy presenters ! The old ones are past it now and bring the same old same old … it’s actually depressing . Pleased to see Miceal back and like Victoria and Eilidf particularly ..”
“I'm not happy with the grass seeds and fertiliser I did everything they said to do and was told grass would be threw after ten days it's been five weeks and nothing has happened at all I can't send it back as it's been used I woukd say save your money it's usless .”
