QVC I'm ANGRY. Been a loyal customer if 20 years. However I'm now registered disabled with other health problems. Up until 2 years ago when we had a wonderful Hermes delivery driver delivery was brilliant. He would put a parcel in my safe place and card me. Never ever did anything go missing. However, our wonderful delivery driver Darren suddenly passed away. 😢 Since then deliveries have been a nightmare. I have a note on the door, it's been there over 2 year's explaining mobility issues, please leave in safe place, small black bin in covered side entrance. Do they do this NO. I have had Hermes, now Evri drop on step in full view of passers by with no card posted to say delivery has been made. Parcels have been dropped in my Recycling bins which are on the front for anyone to look into. Not carded so how do I know they're there. So Parcels have gone missing. One time they had been dropped in Recycling bins on the Friday, no card, dustmen came Monday and away went my parcels into the back of the dustbin collection vehicle. No card has ever been left by Evri on delivery if I've not answered the door. There is also a separate note in porch window saying please give me chance to get to door. I've continuously complained to QVC for 2 year's and more that Evri are not doing their job correctly or even following instructions when they're large type printed in my porch window. So a month ago I received a letter from QVC saying that all parcels are to be signed for. Instead of telling Evri to do their job correctly I feel I've been penalised into a service that was convenient to me, and where QVC parcels never went astray when my method of delivery was adhered to. Sometimes if upstairs I can't get to the front door quickly. I've spoken to a driver and through bedroom window saying if you pop on step I'm on my way downstairs to retrieve, save you waiting on me. He was so rude, put the parcel above his head arms right outstretched and said "No, not leaving" got in his van and drove off. I reported and have reported ALL instances to QVC of which they said they would deal with, so they say!!! I've tried to cope for past 6 weeks with getting to door to sign for parcels, most I've managed but times when I've been in shower I can't get there. I called QVC to explain the difficulty I was having regards signing for parcels when there's a perfectly good safe place that has worked for many year's if only drivers follow porch door instructions. I was spoken to with attitude from a young woman in their finance department. I wasn't spoken to, but shouted at telling me that this decision will not be reversed and I have to sign for parcels. I tried to explain all the inconvenience and stress this was causing me but she kept talking/ shouting over me. In the end I said " may I finish what I'm saying please" she let me finish then started her authoritive raised voice again. I was devastated, the money I have spent inside 20 years and this is how I was treated. The reason I kept complaining about Evri deliveries was to save QVC money in the first place. If Evri had followed instructions this would not be an issue. Have to say, some of the delivery drivers can just about speak English, so it amazes me that they most likely can't read. They rely on putting postcode in Satnav and getting to destination. How can this be? I will not be ordering another single item from QVC and they should come down on their chosen Logistics instead of treating their loyal disabled customers so badly. Online shopping is my life. I'm angry, upset and hurt that QVC are treating people this way. But on reading other posts seems I'm not on my own. You need to up your Customer Service QVC.