QVC UK Reviews

Name: QVC UK
Rating: 2.59

2.6 Rating 153 Reviews

36 %

of reviewers recommend QVC UK

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Metrics

2.6

Based on 153 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Linda Loveridge

QVC UK 1 star review on 7th October 2022

Pip

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just received Ruth Langsford faux leather padded jacket. I love it. The fit, the weight and overall a lovely jacket. I am size 14/16 and ordered 16”

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Posted 3 months ago

“Like presenter Victoria . Educated voice , like Carla .Don’t enjoy older presenters flogging wares and telling us about their latest holidays and family exploits . Good channel- some nice new products but Malissa j is so awful . Enjoyed QVC during pandemic , a life and sanity saver .”

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Posted 8 months ago

“Very pleased with products - love Sea salt and Aimee cosmetics BUT we the customer really needs new faces , I switch off when I see the same presenters - then I go to another Qcv channel and there she is again , I’m sure people know who I am referring to ,,,,,, please let us watch the young fresh ones and what about some males too . Otherwise happy with products .”

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Posted 1 year ago

“Efficient helpful best ever shopping channelxt”

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Posted 1 year ago

“Always have good service but my beef is please to perhaps get some new young presenters who just describe the products and are anonymous . A new wave please.”

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Posted 1 year ago

“Easy ordering and good delivery, wide range of products, shame the postage costs are expensive and postage is on each item, you can get some great deals if you search though”

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Posted 2 years ago

“I have bought so many items from QVC and always always had the best service receiving goods and also returning and refunds. Been a customer now for over 15 years WELL DONE QVC”

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Posted 2 years ago

“Almost every time I placed a order nearly all the people who took my order were so pleasant and helpful.”

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Posted 2 years ago

“My partner wanted a Dyson Hair Dryer for Christmas and everywhere else was out of stock. I don't usually buy from companies like QVC (advertising on TV) but as a last resort I decided to give them a try. Very happy with the outcome - saved ourselves a bit on the delivered price, and arrived very quickly. I will definitely use them again. Thanks.”

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Posted 2 years ago

“I am relatively new to QVC and I am passionate about interior design. I have been avidly watching the shows showcasing all the Kelly Hoppen, Amanda Holden and Julien Macdonald ranges, which I love! Anouska Lancaster, who is a regular guest presenter and brand ambassador for those ranges, is such a delight to watch! She always presents all the products in such a refreshingly charming and natural way, offering all sorts of tips and inspirational ideas on how to showcase the ranges in one’s own home - also, how they can be mixed and matched perfectly with other products across the ranges. As a result, I have been inspired to order all sorts of fabulous products from the different ranges, all of which I have been thrilled with so far! Anouska is a credit to QVC and the brands she represents! I am now a QVC convert!”

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Posted 3 years ago

“I have been with qvc since day one and I love it and they are brilliant but on Sunday I ordered the 4 fruit trees said 7 to 10 days delivery I got them on Tuesday amazing and thank you”

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Posted 3 years ago

“First class customer service , refunds no problem , postage costs could be better when buying more than one of an item ,where else can you say you didn’t like the pies you bought , and get a refund , I have had some amazing plants , It’s sad that the presenters of expensive beauty creams still need Botox and face lifts despite telling us how great they are , But an honourable company in my view”

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Posted 3 years ago

“I never have a problem with QVC. Just one call to customer service and they always sort it out. I don't understand why people give them s bad review and keep items that are of no use to them. You now have 60, days to return an item. I am disabled and they always send for a collection from my home. Yes o agree that the postage on some items are a bit over the top bit don't buy if you don't like it.”

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Posted 3 years ago

“I've used QVC for many years. I returned the Lab led mask recently as it was most uncomfortable for me. It's the first time I ever returned anything but it all went smoothly and my money refunded promptly. I've read so many negative reviews about QVC but I've never had any ngative issues wiyh this company. I just hate the presenters over talking the experts of the items on air.”

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Posted 3 years ago

“Ordering simple, good quality products, well packaged and try before you basically buy. Thoroughly recommend.”

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Posted 3 years ago

“Excellent customer service - they returned my money with regards to an item that another customer had complained about. - they said that the item was not up to their usual standards - I have never experienced this quality of customer service from any other company!”

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Posted 4 years ago

“Wonderful Customer Service from staff who are always helpful, patient and polite. Fantastic bargains too, especially the TSV’s (Today’s Special Value). Where else can you use, wash and wear the products and return them, with a 30 day money back guarantee, should you change your mind?”

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Posted 4 years ago

“Amazing, as always. Item arrived well packed and promptly. Would highly recommend.”

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Posted 4 years ago

“I order quite a lot of stuff from This company, jewellery, shoes, clothing, gardening to much to Mention. Very good that you can wear, wash clothing or anything & use for 30 days, return & receive a full refund . Very good customer service, good variety of makes, Moda in Pelle, sketchers, Clarke’s etc.”

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Posted 4 years ago

“Much quicker delivery than stated 5 star”

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Posted 5 years ago

QVC UK is rated 2.6 based on 153 reviews