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QVC UK Reviews

2.6 Rating 153 Reviews

36 %

of reviewers recommend QVC UK

Company Reviews

2.6

Based on 153 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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QVC UK 1 star review on 1st March 2024

Linda Loveridge

QVC UK 1 star review on 7th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve shopped with QVC for years wont go anywhere else. The customer service is 5 star. I’ve never had a problem sending anything back nothing is to much trouble. If you arnt sure about a product number etc they are more than willing to help. QVC you are the best. If you arnt happy with your purchase send it back. What’s there to loose.”

Posted 5 years ago

“P+P included on the item I purchased. You can returne after 25 January 2019 at the moment on all purchases, if item bought for exmas and is to be refunded or exchanged.”

Posted 5 years ago

“QUALITY IS EXCEPTIONAL AS IS CUSTOMER SERVICE TEAM - NOTHING TOO MUCH TROUBLE FOR THEM.”

Posted 5 years ago

“You get an excellent service! If it's not for you then you can send it back in 30 days even if you have used it ie:make up and skin care and earrings The only downside is postage can sometimes be a little expensive, but I think the fact that every other part of shopping with them is so perfect then a few extra penny's are fine by me!!! 10*service”

Posted 5 years ago

“Good operators very helpful”

Posted 6 years ago

“Great service and products. Superb 30-day returns guarantee. I have bought many products over many years and will continue to do so. Highly recommend.”

Posted 6 years ago

“Excellent company. With a brilliant Customer Services. Selling Premium goods with peace of mind 30 day money back guarantee and 1 year warranty.”

Posted 6 years ago

“Their quick ordering, prompt delivery. Excellent customer service and feedback and their 30 day money on "EVERYTHING" they sell.”

Posted 6 years ago

“Efficient, good quality, attractive prices, wide range of goods Lots of different ways to view goods and order”

Posted 6 years ago

“easy to order, fast delivery”

Posted 6 years ago

“Very good service and items are very good quality they are accurate to their discription .”

Posted 6 years ago

“Delivery was swift, pricing is great allowing you to take part in easy pay. Also product was as described.”

Posted 6 years ago

“I purchased some Elemis recently and the delivery date was the next month and I didn't have to pay for it until it was despatched so I had another month to pay for it. They also kept me up to date with the progress of the order. Very good customer service.”

Posted 6 years ago

“Excellent products & fast acknowledgment and despatch of orders.”

Posted 6 years ago

“easy web-site to navigate & speedy delivery.”

Posted 6 years ago

“They seem to come up with all these products that I didn't know existed or needed. I am always buying and rarely return anything. I Love QVC.”

Posted 6 years ago

“So easy to try before you buy/first class customer service”

Posted 6 years ago

“Excellent customer service and 30 day money back guarantee”

Posted 6 years ago

“Good selection of products, competitive prices, quick delivery. Customer Services generally very helpful & polite on phone.”

Posted 6 years ago

“Quick Service”

Posted 6 years ago

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QVC UK is rated 2.6 based on 153 reviews