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QVC UK Reviews

2.6 Rating 153 Reviews

36 %

of reviewers recommend QVC UK

Company Reviews

2.6

Based on 153 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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QVC UK 1 star review on 1st March 2024

Linda Loveridge

QVC UK 1 star review on 7th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have had two items of Ruth Langford clothing I must say I am very disappointed. One purchase was a jumper which had a fault in it and gone a bit baggy at the bottom hadn’t worn it much also hadn’t noticed fault which was at the front until a friend said had about it, didn’t send it back as gone past the date of return. Second was black jeans they collect ever bit of fluff imaginable, now in the charity bag. won’t buy her fashion again very over priced 🙁”

Posted 1 year ago

“Efficient helpful best ever shopping channelxt”

Posted 1 year ago

“I do love QVC/ have never had in many years had any prob with customer services - always helpful.Refunds - also pleased on that score . Problem is the older presenters - same old same old , yawn , - their personal lives , .”

Posted 1 year ago

“Always have good service but my beef is please to perhaps get some new young presenters who just describe the products and are anonymous . A new wave please.”

Posted 1 year ago

“2 months to rectify QVC IT Mistake, still not completed! Told on 2 occassions that an IT expert would ring in 72hrs didnt call. Itme tems ordered, paid for not delivered in time for Christmas. In the end paid all owed monies owed, and terminated 14 years as a loyal customer.”

Posted 1 year ago

“QVC just fob you off their customer services can’t be bothered to look into where your parcel might be as it is QVC that are supposed to contact the delivery services they use for the customer which is evri ! Made my order 4wks ago was told it was at the depo then received a text from QVC that could I wait for delivery for a couple of days! That was 2wks ago,rang their customer services and was told by the women that they haven’t received any info on my parcel so they will class it as lost,I can’t re order as it’s out of stock!!! Cheers QVC for your customer care updating me NOT and screwing up 2 important Christmas presents.As I can see from most reviews this is actually an on going problem think you need to sort out customer care as a whole and find another delivery service,very unimpressed ex customer!!!!”

Posted 1 year ago

“What has happened to QVC cheap prints I am sick to death of seeing animal prints,zig zags cheap patterns Kim and co are so overpriced as is most of your fashion brands over £45 for a cheap jersey with postage on top styles and fabric you could buy on a market stall celebs now into everthing from candles to fashion again overpriced more money into their bank accounts Cuddl Duds used to be OK now really awful animal prints on everything, cheap fabrics , presenters talk about buying more of the same items in different colours a disgrace we have a cost of living crises don't QVC get it ?why oh why can't QVC buyers just find plain clothes that are stylish and well priced instead of choosing overpriced brands with cheap prints going downhill fast you will not retain customer loyalty the way you are going”

Posted 1 year ago

“QVC has gotten so bad with Delivery I will never order from them again I have been waiting a month for a pair of Susan Graver pants and then I ordered a Susan Graver jacket when it came it look like a rag that somebody mop the floor with it was garbage for the price I paid QVC quality has gotten very bad especially denim and Company. Their jeans have gotten horribly small for the sizing they’re terrible. Their tops are like rags now I will never order from them again they have gone downhill so bad and the holes are so phony.”

Posted 1 year ago

“I like Ruth Langsford, but her QVC clothing is grossly overpriced, and the same styles can be bought for half the cost, in a high street shop.”

Posted 1 year ago

“Only wish I saw the reviews before making my purchase. Literally pulling my hair out. All blame on the courier but the courier made deliveries every day delivering purchases from other companies.. AVOID!!!”

Posted 1 year ago

“We have ordered many items from qvc it's not the goods that are the problem it's the presenters debbie flint chloe and Jill Frank's allways proffece to use every product they are talking about and then follow it up that people are multi buying it's not very good when people are struggling so much they need to start living in the real world”

Posted 1 year ago

“Alison young is an offensive ammasdor for any products she is overweight opportunistic and bad for QVC I have not brought products because of her attitude her voice is terrible and her appearance is offensive”

Posted 1 year ago

“😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩”

QVC UK 1 star review on 7th October 2022

Posted 1 year ago

“We have bought many times from qvc but have now stopped watching as its about time some of the presenters lived in the real world they talk like everyone are millionaires allways stating people are ordering 2 or 3 of the same item as though money is endless when you're struggling with how things are you don't want it ramming down your throat what the presenters have and making out like they have everything it's not something you want to hear especially debbie flint and Jill Frank's Mrs bragger”

Posted 1 year ago

“Just received velour pyjamas from cozee home range. Very disappointed in the quality. Colour very poor, supposed to be navy, it isn't, waist band very thick elastic, bulky and tight. Sleeves too short. Everything about them nothing like shown on tv. Cheap and nasty product. Can't even be bothered to send them back,will give to charity shop instead. Last time I buy clothing from QVC, no more chances, learnt my lesson now.”

Posted 1 year ago

“I have bought from QVC for quite a few different products,but getting very disappointed with the firm that deliver for them,I have had several parcel's not delivered, the people that dilivere blame our post code and they say that they sing in of at the property next to us but I still don't get anything and QVC just fob you of.”

Posted 1 year ago

“Jill Franks. Why would anyone want to buy beauty products when she is presenting. She talks over people and tells us how she uses everything, however, if she uses all of the products that she claims she does then sorry Jill, you're not all that and your claw like hands put me off any hand products. Fair play though, she thinks that she's gorgeous. 😂”

Posted 1 year ago

“They are very over priced. I have Skechers trainers from M&M at half the price QVC are charging. They are so expensive compared to others and they should be regulated. And the sales team on the show omg they're so fake.”

Posted 1 year ago

“brilliant presenters that can sell rubbish also ruth langsfords clothes are made in china, ruth you are just selling your labels getting rich on the consumer”

Posted 1 year ago

“Horrendous company! Selling overpriced rubbish that falls apart in no time, they use the worst courier k own to man, they can't even register a return properly which puts lengthy delays on refunds,that's if you're lucky to get a refund! Then the customer service staff raise their voices and shout over you so you'll back down yo them,they basically don't give a damn about the customers anymore, I've been left embarrassed by this company, so thanks for nothing!”

Posted 2 years ago

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QVC UK is rated 2.6 based on 153 reviews