Have been quite satisfied with most of my purchases in the past However, recently I purchased a cardigan from Nina Leonard because I loved the colour and the type of cardigan was the same as oneI bought over twelve years ago in Kent, England, so definitely NOT a new design. I wore it to a party, and as I was sitting down enjoying some nibbles, I looked down on my lap and there lay one of the buttons! So disappointed in the poor workmanship! As I am a keen seamstress, I was able to sew it on…I did love the colour! ! So I did not return it! Like other people who have written reviews, I cringe when I hear words such as fabrication,volumous etc but as long as they are good at their job, I will pass on vocabulary mistakes! I also hate the pronunciation of khaki as kaki..is it so hard to learn the English pronunciation ie car- However , do enjoy your programmes and they were especially uplifting during lockdown. PS what happens to goods returned after 60 days?