I had a bad nightmare last night about how Donna at QVC Finance Office spoke to me, I am not one to get upset quickly, but this woman, Donna, was considerably aggressive when she said and cold-called me by telephone at my home. I would hate anyone to tell me I gave them nightmares. Donna even said, why do you buy from QVC when you complain? And I said, I do not complain about/to QVC; she tried to make me lose my temper, and it was working; they must be trained to do that; I asked Donna to send me a letter stating what she said to me on the telephone. Donna said she would send it, watch this space.