Ordered a kitchenaid mixer as a present. It came a few days later with my name and address label stuck securely onto front of box. The kitchenaid box was not in an outer box or wrapped up. This was left on my doorstep for all to see. On coming home from work I saw this sitting on my doorstep and was disgusted at the way it left qvc. The box was battered and opened. Trying to take the secure label off the kitchenaid box tore it and was so terrible looking I immediately rang qvc to complain. They apologised and said they would replace it. I told them it was for a present and I wanted a perfect one in a perfect box and sent out inside another wrapper or box. And have a guess what came yesterday. The exact same. A kitchenaid with my name and address once again stuck onto the kitchenaid box. Again box is damaged and label was securely stuck on which trying to take off has destroyed box. Very unhappy and think qvc will not be used again here