I have been a QVC loyal customer for 20 years +, being a shopper for deals TSV range and also easy-payments which are affordable to manage. This year Oct/Nov 2021, my hand-bag was stolen £6,000 taken from my debit/credit cards, I had informed QVC. Also 1-payment of £22 apparently was missing- which the card which was being reviewed by Fraud dept everything to detail I kept QVC-finance department on board. Who also allowed me to still shop & make purchases during this Christmas period. Today I received a shocking email, after work. QVC will be taking me to court for £22, if I do not pay within 7-days. This type of scare mongering has to be taken seriously especially for long-term shoppers who have paid all amounts of purchases items I understand this was pending, which I have said to QVC several occasions have not worn these boots can I return costed me £127. I thought were a bargain, however now when I search items which are on QVC-channel lots of items are double the price. Each item separately postage charged. If any new customers or previous customers, please don’t buy from this shopping channel. They are totally rip-off merchants and prey on older 50+ women who remain busy and during evenings watch these channels and pay for goods well over the original price. QVC have No customer loyalty or satisfaction of their services to customers