QVC just fob you off their customer services can’t be bothered to look into where your parcel might be as it is QVC that are supposed to contact the delivery services they use for the customer which is evri ! Made my order 4wks ago was told it was at the depo then received a text from QVC that could I wait for delivery for a couple of days! That was 2wks ago,rang their customer services and was told by the women that they haven’t received any info on my parcel so they will class it as lost,I can’t re order as it’s out of stock!!! Cheers QVC for your customer care updating me NOT and screwing up 2 important Christmas presents.As I can see from most reviews this is actually an on going problem think you need to sort out customer care as a whole and find another delivery service,very unimpressed ex customer!!!!