DO NOT BUT FROM THIS COMPANY. Ordered a 700 pound pergola, delivery day came and went. Left numerous messages with the company, not answered. Managed to speak with Customer Services (through ringing one of their stores and asking for the number). They told me that the problem was with the seller, who I contacted. The order had been cancelled three weeks ago, as Robert Dyas rejected the delivery fee. Lo and behold had a message then from their Customer Service Team to tell be that the order had been cancelled due to it being out of stock. I knew this was a lie. Now awaiting a refund through PayPal, and reading the comments, I am feeling very doubtful this may happen. Feel like I have been lied to and scammed.