Terrible experience with Robert Dyas and their supplier Glendale Garden Furniture. I ordered a garden chair. Sounds straightforward - yes? No! The chair was supplied, two weeks later than the promised delivery date, and after the money had been taken from my card. On opening the box I found that the cushion and frame did not match, so I couldn't put it together. Repeated phone calls and emails to Robert Dyas, plus letters to Dyas and Glendale followed. Ten weeks later and there's still no sign of any action from Dyas or Glendale to replace the chair or refund my money. What a disgrace!