We ordered Forest Garden 4LIFE Reverse Apex Shed 8x6 2 Door 2 Windows. We booked delivery on Friday 12 July. We had a text on 9th July confirming the delivery and giving us a window of 4 hours. In the morning of day the she should arrive we had a phone call from Robert Dyers stockist to say that as they was loading our order onto the van they realised it was out of stock. I called Robert dyers to be fair every customer service person was very polite, they escalated my complaint. Asked them to supply me with an alternative as I had taken the old shed down, and was told that Forrest sheds had no sheds available! On the Saturday I called for a refund and was told that I could not have one as the complaint has been escalated, I had to wait to speak to Jamie from another team on Monday. It seems that they cannot communicate with another department to say a refund has been issued. Ended up with no shed and a refund 4 days later. Ordered another shed using Tiger sheds, better quality. I have always rated Robert Dyers but unfortunately they have lost my custom and those I know. I was given a 10% discount code as gesture of goodwill. Well thanks Robert Dyers for that, I still have the contents of a shed in my kitchen. So you can stuff the 10%