The positive reviews on this site seem to be from purchases in store. If ordering online, be aware of the appalling customer service should anything go wrong. I ordered a garden dining set with delivery within 14 days. 16 days later, no contact so started a series of telephone calls over the next 4 weeks, each time with customers services promising to contact me (these calls never materialised). Eventually got my set over 6 weeks after order with one chair faulty. Rang customer services, supplied the required photograph and was promised (again) that they would contact me when a replacement was sorted. 3 weeks after notifying them of the fault and following several unanswered emails, their logistics firm telephones whilst I am on holiday abroad to arrange a delivery, but offers only three dates all before I return to the UK. I asked for them to deliver a week later, but they can't and tell me to contact RD customer services (feeling of impending doom descends). I try to contact them, but no response to emails and all agents on phone are busy... Please, please DO NOT order anything substantial from this company. Read other reviews about customer services (I wish I had). The customer has to do all the chasing: their systems and customer services either simply cannot cope or don't care when things go wrong. I have spent well over £1,000 and three months later am still waiting.....