Absolutely appalling service from start to finish. I ordered a fridge, which arrived badly damaged. I informed Robert Dyas straight away and yet they disputed it for 3 weeks. They finally arranged collection and then had the audacity to send the same damaged fridge back to me. Customer service has been awful throughout, the phone lines are permanently busy so is the live chat, I sent 4 emails before getting a response. When I eventually spoke to someone they promised I’d get a call back from a manager by the end of the working day and as expected they didn’t call. I will never use Robert Dyas again they’ve caused so much stress and frustration. I highly recommend others to purchase from elsewhere.