Absolutely not trustworthy. I strongly advice not to buy from them. Bought a mattress, paid in full. It arrived late , badly packaged, not at all as in photos or per description and on the top it was also a faulty item. Tried to talk with someone about it and it took days and days of useless answers, after long waits. Unhelpful people blaming third parts here and there. Eventually they arranged a day for the collection, no confirmation via email, text or whatever. We wasted a day of work (therefore money) waiting for them to collect the mattress during a very uncomfortable time slot (7am to 7pm) and guess what? No one showed up. Tried to chat or call anyone to give us some updates but the blaming game has start again. So far this looks like a scam. Who knows if they will collect the item and refund our money.