What an awful experience. I paid a lot of money for a garden trolley through Robert Dyas. Nowhere on the website did it say that it's self assembly. It turns up in a huge box with a breathtaking number of parts. They need specialist equipment to fit them properly, and at least two people. I'm disabled. I struggled but failed. The parts self-lock onto it, so now I can't undo them. Robert Dyas passed me to the original manufacturer who told me they would only take it back if I could disassemble it and put it back in the box. I can't. Robert Dyas told me the same thing. No refund for me, as a disabled person. They don't bother with Twitter complaints either. Absolutely awful. Avoid.