Shocking customer service. I have been waiting nearly a month for an order that should have been delivered in 3-5 days. I have chased it with Robert Dyas several times and requested a refund 3 times. I keep getting an automated email response. I have a requested a call back from a real person but to no avail. I am now having to claim a refund through my credit card company as Robert Dyas customer service is non-responsive and frankly non-existent. Avoid this company at all costs.
4 years ago
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