COLD (but mostly wet) FEET
I purchased a pair of wellies which leaked the first time I wore them. I am now expected to return the boots at my expense so they can inspect them. There is nothing to inspect they look what they are - a new pair of wellies. So to add to my disappointment I have to spend more, no effort from them to please a dissatisfied returning customer in any way. The only other alternative is to return to a shop which is totally impractical as my nearest is ninety miles away.
2 years ago
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